We arrived at the hotel with the purpose of using it as our base for a trip to Halong Bay and it was perfect.||A huge family room, very clean and big comfy beds were ideal for our needs. The staff are brilliant! Friendly and helpful and in fact booked our trip to Halong Bay for us at far cheaper rates than we had expected!||Breakfast was tasty and plentiful and I’m sure that the cook was trying to feed us up with extra portions.||In terms of location, the hotel is a short taxi ride from local restaurants and amenities. A taxi to the Queen Cable Car cost the equivalent of about £1.00||Overall a thoroughly enjoyable stay and I would recommend this hotel to travellers wanting...
Read moreThis hotel in only a few months old (which is why there are few reviews). Great rooms, fantastic staff. Everyone was so nice and helpful they will give you lots of good options for your time in Ha Long Bay and will find good prices for any extras.||||They even helped us book transportation to the airport at a better price than other places!||We had complete trust in their recommendations.||||Highly recommended for a hotel (go to Royal Lotus for a roof top bar with a good view but stay here for a...
Read moreSuch a bad experience. The staff didn’t speak or understand English at all. And besides, he was always asleep. Had to wake him several times, even in the middle of the day. Was charged an extra night without notice as we arrived a bit early, we tried through google translate if we could wait in the reception until check in but was offered our room - we saw it as a nice gesture but got a mail later that day telling about the extra fee for...
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