Phoenix Hotel Hạ Long — Hotel in Hạ Long City

So after we left another horrible hotel nearby for our basic needs we found the Phoenix Hotel. What makes it stand out is its service. The team of four girls really know how to work a proper service. From cooking a buffet each morning to room service and even giving food recommendations this place has it all. The rooms are clean and have air conditioners. The beach is easily accessible from there. The only thing they could improve on is the Wi-Fi. It is barely enough to browse through the internet but overall not a big deal. Thank you for...

My check in time was at 2pm but I arrived at the hotel around 11:30am so I can keep my bags and go out but they let me check in at 12:00am, I was really happy because it was after 14 hours of flight and 3 hours of car from airport. On top of it the room was really nice and cosy. The location is very convinient, easy to go to every attractions. Not only that, reception and beautiful manager are so friendly and helpful. They speak English very well. One of the best customer service I’ve ever had. Thank...

was so impressed with the hotel service and every aspects were perfect . Hotel room is very clean and good facilities , breakfast is so delicious . All of people in this hotel is very friendly especially Ms Huyen Trang, she was extremely helpful and attentive to my every need was more than I could have imagined. Thank you very much for your amazing service. Definitely I will...