Paddington Hotel Hạ Long — Hotel in Hạ Long City

We recently stayed at this hotel and while there were some positives, overall it didn’t live up to what was advertised.

The lobby makes a strong first impression, but behind the scenes the reality is quite different. Rusty screws by the pool and an abandoned Sky Bar area on the 18th floor gave the hotel a neglected feel. The Sky Bar itself was closed, and the upstairs restaurant only served breakfast despite being advertised otherwise. This left very limited options: the pool had no bar or service, and the downstairs restaurant was clearly geared toward large tour groups — we were even seated at a table for ten. After dinner, there was nowhere on-site to relax with a drink.

The outdoor area also felt more residential, with very few nearby restaurants or alternatives. Amenities fell short too: towels were poor quality, our shower leaked across the bathroom floor, and although a sign by the pool said guests couldn’t bring their own refreshments, there was nowhere nearby to purchase any.

Communication was also a challenge. We didn’t expect all staff to speak English, but even with a translation app and written requests, there was frequent confusion, which at times left us feeling unwelcome as individual travelers.

On the positive side, the staff were polite and tried their best to assist. The hotel was clean and tidy, our room was a good size with a nice view, and laundry service was impressively quick.

In short, while the basics were fine, many of the advertised amenities simply weren’t available, and the hotel seems more focused on catering for large events than creating a welcoming experience for...

We recently stayed at this hotel and while there were some positives, overall it didn’t live up to what was advertised.||The lobby makes a strong first impression, but behind the scenes the reality is quite different. Rusty screws by the pool and an abandoned Sky Bar area on the 18th floor gave the hotel a neglected feel. The Sky Bar itself was closed, and the upstairs restaurant only served breakfast despite being advertised otherwise. This left very limited options: the pool had no bar or service, and the downstairs restaurant was clearly geared toward large tour groups — we were even seated at a table for ten. After dinner, there was nowhere on-site to relax with a drink.||The outdoor area also felt more residential, with very few nearby restaurants or alternatives. Amenities fell short too: towels were poor quality, our shower leaked across the bathroom floor, and although a sign by the pool said guests couldn’t bring their own refreshments, there was nowhere nearby to purchase any.||Communication was also a challenge. We didn’t expect all staff to speak English, but even with a translation app and written requests, there was frequent confusion, which at times left us feeling unwelcome as individual travelers.||On the positive side, the staff were polite and tried their best to assist. The hotel was clean and tidy, our room was a good size with a nice view, and laundry service was impressively quick.||In short, while the basics were fine, many of the advertised amenities simply weren’t available, and the hotel seems more focused on catering for large events than creating a welcoming experience for...

Paddington Hotel Halong Bayview is a new hotel, located at 02 Dien Bien Phu Street, Hong Ha Ward, Ha Long City, Quang Ninh Province. The hotel is only about 300 meters from Hon Gai Beach, about 54 km from Van Don International Airport, about 14 km from Ha Long Railway Station and Bai Chay Bus Station.

Paddington Hotel Halong Bayview is 18-storey with total of 145 well furnished guest rooms (32 sqm to 160 sqm), designed in harmony and sophistication, combining the architectures of Asian and European cultures. All rooms are fully equipped with basic amenities such as air conditioning, refrigerator, wardrobe, desk, wifi, cable/satellite TV, safe-box, kettle. In-room private bathroom comes with shower facilities, hairdryer and free toiletries. Through rooms’ windows, guests can take in the surroundings and the magnificent view of Halong Bay from above.

With the state-of-the-art meeting and event facilities catering up to 2,000 pax, the hotel is an ideal place to hold monumental meetings, receptions, energetic events and romantic weddings.

The hotel’s chefs could satisfy any of particular taste with intrigue, at Dynasty restaurant, Blue Lagoon restaurant, Hideout café and Glow Sky bar.

Located on the seventh floor with three sides of the area are surrounded by a sea panorama of Halong Bay, the 700-sqm Serenity Spa has 07 private and 02 common rooms tranquility equipped with latest tech jacuzzi, snow sanctuary, sauna and hot steamed rooms.

Hotel also offer Fitness, Oval outdoor swimming pool,...