Hanoi hotel299 — Hotel in Sơn La

I really loved the room, it was large, clean and very comfortable. The walk in rate was 550,000 VND including (uninspiring) breakfast. The wifi was fine when it was up and running but there were long periods when it didn't work. I was able to connect to the router but there wasn't any internet.||||I would have given the hotel a higher rating but I found the front desk staff difficult to deal with. So I don't speak Vietnamese, they don't speak English, fair enough. But I have stayed in dozens of hotels in Vietnam and never had a similar experience with the staff. To make a long story short; both check in and check out were a bit of a hassle. This hotel appears to cater more towards Vietnamese tourists traveling the country on tour buses. ||||There are many hotels similar to this one in the same area. Next time I'm in Son La I will try a...

Good things: Its a hotel you can stay at in Son La. Secure motorcycle parking. Bedding was clean. Neat views out the back, room had a small balcony. Pleasant staff.

The rest: Dirty floors throughout the hotel. It desperately needs paint. Breakfast was the most disgusting we experienced in our month long trip and we have very low expectations for hotel breakfasts. Eggs were cold and greasy. Coffee was cold. Everything was cold and gross. Tablecloth was stained with mildew. There's more I can't remember.

At one time, probably when it was new, it was a very nice place. They haven't spent a dime on it since. Overpriced by Vietnamese...

It is a good value for money 3 star I am not so sure there is much around to improve on it. However if you are not Vietnamese ,communications and breakfast will be hard to digest! Think you just have to roll with the dice in Son La ,and keep thinking it could be so much worse elswhere. We slept well all 3 nights until rooster time ,and the endless noise Vietnamese bus loads of tourists make when on an early start! Difficult to be too harsh on this hotel they do try but can only give...