Shut the Gate Wines The Little Grocer Snowy Mountains — Local services in Berridale

Nice decor and atmosphere in the place, however, tasted wine then wanted to buy a glass of wine. The bar maid decided to charge me extra than the written advertised price given to customers on the price list set before me. She claimed that, "its a $45 dollar bottle of wine and the listed price was a typo but we haven't changed it yet". I must say, I am disappointed at the level of customer service given here. Well guess what, your error in price advertisements are not the customers problem. Charge what you advertise. I chose not to argue the point for the sake of not causing a scene but if you advertise a price on paper, it is ethically wrong of the business to change their minds and charge the customer a higher price during the point of transaction. Based on this experience, I would not recommend this place or visit again. Very unhappy with poor customer service and shut the gate receives one star is...

We were told this place was very good. Our experience wasn't so good. We were told to choose items from what looked like a small store. Once we chose the items, they were placed into a basket. We were then seated and told to enjoy. We were a little shocked. If we knew we had to purchase our items and then basically set up our own cheese board, we would have gone to Coles and went to the park. Very expensive experience we could have had at home for a quarter of the price. I have looked at past reviews, and we didn't have a 5 star or even a 2 star experience. We found it very strange and we will not...

The best hidden secret in the Snowy Mountains. STG is in Berridale and easy to drive past! I recommend planning in for lunch or a wine tasting - or both. In winter they have super comfy couches and a wood fired heater. In the warmer months, a delightful outside area with beautiful trees for shade, a fountain, and comfortable cushions for the chairs and bench seats. Adult, child and dog friendly, the food and wine is fabulous but the showstopper for me is the friendly owners/staff and service. Seriously 20 out of 10 for a rating from me -...