Altona Memorial Park — Local services in Melbourne

My family and I are so disappointed with Altona memorial. I have spoken to a nevé I guess she is the Superviser or manager their at Altona memorial telling me that after 8 years of my son been buried their at Altona in the Little Gardens of angles, me and other family’s have been told to remove any fencing and ornaments because it poses a danger and hard to maintain. I told her the fencing I could work with and that I’m happy to maintain it myself because that’s what I have been doing ova the years. my son has an unmarked grave so the angle I have for him I don’t want to remove. When I asked her I see family’s have stone on the graves. When I asked her if I could do that for my son instead of the fencing she told me no, that I’m not able to do that either. I told her so you will be making parents who’s children have been there for years to remove this from their graves, her response back to me was. I have spoken to some parents and they have said they will remove it, if other parents remove their ones. This was so upsetting to hear! When I asked her why the change her excuse was. ‘’Oh when children come to visit the graves it poses a risk’s’ the fencing. I asked her how does this pose a risk to them? Her response back to me was ‘’ when they are running around the graves, they could trip and hurt them selves’’ I said to her so could the grass that is laid on the floor are you going to remove that as well! And who is letting their children run around in a cemetery that is just a very poor excuse and really upsetting to see the careless that Altona memorial has, that they can’t give me a better excuse or to be honest as to why this decision has been made. Last year some low lives came and stole from the little gardens of angles, some of the children’s plaques and now Altona is asking parents to remove things that make the gardens of Angles what it is! We paid for these graves I said to neve and when we did the paperwork it never stated that we couldn’t put any fencing or ornaments. She wasn’t very nice after I pointed all this out to her. I honestly lay at night worried with anxiety that Altona memorial will remove all this without my or the other parents permission and blame that it was someone that came in and stole or destroyed our belongs that we have laid for our little Angles. And I feel so useless and don’t know who to speak to about this now and I just feel like I’ve let my only son down the place his home that he lays in. I can’t even make it special...

I want to share that, despite this unfortunate incident, I truly believe Altona Memorial Park is a place of serenity, beauty, and sunshine. It’s a peaceful haven where families can find comfort and remember their loved ones. The staff here are warm, caring, and genuinely compassionate. I am grateful that I chose this place to honor my loved ones.

Today, I visited Altona Memorial and was deeply disappointed. It was heartbreaking to discover that some items from my family’s grave had been stolen. These items held great sentimental value for us, and seeing them missing was truly gut-wrenching. I don’t believe it was just the wind, especially since multiple items: two large vases, several fake flowers, and a bucket filled with water were taken.

While some may not view these items as precious, for us, they were more than just objects. The vases were used at my loved one’s funeral, and the flowers were a heartfelt gift a young girl gave her Mother on her first Mother’s Day without her mother. It’s devastating to think someone would take such simple, meaningful keepsakes. I searched the area but couldn’t find any trace of them.

I’ve also heard about the theft of children’s plaques in the park, which is equally upsetting. If these items were indeed stolen, I have to ask how disgraceful and heartless must someone be? To steal from a grave while families are mourning their loved ones is simply disgusting. These items likely cost no more than $50, but to us, they are invaluable.

Honestly, it makes me feel even sadder that people could act so cruelly and selfishly. I hope the person responsible feels ashamed because no one deserves to experience this kind of pain.

I understand YOU may see this, and I just want to say that your actions are truly LACKING proper intelligence and basic human remorse. If you’ve taken something that doesn’t belong to you, please know that karma has a way of catching up. It’s a shame that anyone would act so thoughtlessly and you will never be forgiven...

I've given Altona Memorial Park no stars. It is an absolute disgraceful place if you are burying your loved ones. Cremation seems to be well looked after but the burial site is an absolute disgrace they should hung their heads in shame. We place our loved ones there in the knowledge that they will be in a nice place, not so. The burial area is full of mud, they tell you work is in progress, what work!, I haven't seen any work to fix the mud, appalling. Then they blame the weather, yes it has been very wet but they manage to put grass down in the new area, come rain or shine. We should not have to wade through mud to visit our loved one's we just shouldn't. They lay on the graves ONE PIECE OF GRASS, ONE PIECE!!!! that piece of grass measures approximately 3ft long and 1 1/2 ft wide, please tell me what is that going to do. Why is the grave not completely covered? I think we pay enough that they could do that. In fact they should do that, no matter what we pay . They are the custodian's of our loved ones, it is their job to make sure that they rest in a nice place and this they do not do. Rubbish is everywhere, not enough pots for flowers, its as if the burial site has been forgotten. I am sorry that I laid my love one down to rest in Altona Memorial Park. Get your act together Altona Memorial. Park and stop being so disrespectful, Shame on you. I most certainly do not recommend this place to Bury...