Melrose Lounge — Local services in Melbourne

Pathetic customer service. Just because you guys might be used to dealing with taxi drivers with barely any English skills or manners, doesn't mean you can reflect that on someone like me who walks in with a smile being polite. Also refusing to do half and half of the same dish in different flavours makes absolutely no sense, and is just petty. You're getting away with bad customer service because of the convenience of your location to hundreds of taxi drivers and uber drivers, and...

The conditions of the toilets at this location are absolutely appalling, reminiscent of third-world country. The stalls were filthy and heavily damaged with unflushed toilets and mess everywhere. There are no seats on any of the toilets, and i have personally witnessed people bathing in the sinks. The patrons, predominantly taxi drivers, seemed oblivious to basic hygiene, leaving messes behind for others to deal with. Overall, a horrendous experience that I wouldn't...

This has to be the worst, unhygenic and raw place to have a cup of coffee or a snack. I thought it was just a samosa, then I gave a try to spinach pastry which was so loaded with oil and that too gave me upset stomach like samosa. Had tried there salads with old veggies and few of them smelly too. Unprofessional staff and ripping of prices too. I hope department of food and health look after this place. So poor and unhealthy. Would like to reccomend to avoid as much...