Woodhouse Adventure Park — Local services in Piccadilly

Certainly, your employee has lied to you. He knows that his actions are not allowed by your company, and this could bring him serious consequences. First and foremost, I want to affirm that for Woodhouse's trip, both my children and I were very satisfied. The other staff members were very friendly, patient, and the hygiene conditions were excellent until this incident occurred. Regarding the use of charcoal for cooking, we confirmed with the front desk multiple times upon check-in whether all sources of fire were prohibited or if partial use was allowed. We received a very affirmative response that all fire sources were not prohibited, and we could use charcoal and gas stoves as long as there was a tray underneath to catch the charcoal. This is indeed in line with current laws and your company's regulations. When Dannis came over, we were trying to communicate with him in a friendly manner and follow his instructions. We can accept any policy adjustments, even if they are temporary decisions. However, from the beginning, his attitude was rude and his language was vulgar. Moreover, he used the F-word in front of six or seven-year-old children. The worst part is that after we had extinguished the charcoal stove as per his instructions, he poured a bucket of dirty water over our tent. Our table, chairs, shoes – everything was soaked with the dirty water. As a member of the company's management, try to put yourself in our shoes. If someone bullied your parents in front of your children, how would you feel, and how would you explain it to the kids? Is it just because we are Asian? After the incident, he didn't even dare to leave his name and phone number. I have saved videos and some photos of the two incidents, and I will post them on social media later. You can see how absurd and aggressive Dannis' behavior is. While I appreciate your company's environment and service, and acknowledge that this is only Dannis' personal behavior, such actions seriously affect the efforts of all staff members and the...

Old Woodhouse Manor was the most exceptional and beautiful venue we could have ever hoped for. The gardens were absolutely magical and provided the perfect backdrop for the garden/summer camp wedding of our dreams.

Having full use of the Manor itself was such a gift — with family travelling from interstate and overseas, it meant we could all spend a magical weekend together celebrating, catching up, and making memories beyond just the wedding day.

What made it even more special was the freedom we were given to truly make the space our own. Being able to fully self-cater and decorate however we liked meant we could plan a day that reflected us perfectly — all within our budget. From the relaxed setup to the thoughtful details, every moment felt effortless and deeply personal.

And the cherry on top? Our pups were able to be there and be part of the celebration too!

We’re so grateful we found this gem. It gave us the most unforgettable experience, and we honestly couldn’t recommend a better location to...

Very Disappointing experience. We got charged an entry fee for 3 adults, and just given a map and code to access the grounds. We were not explained to that there was no-one on-site to help set us up with anything, nor were we told that there was no equipment accessible at each area if we wanted to play disc golf or do a tree climb. We learned later that we had to go all the way back to the gate to ask staff! We went to each area and it was completely isolated. The slide was also closed off to people due to being booked by a group - who wasn’t even there each time we drove past. The only thing we could do was go to some equipment that looked worse than the playground up the road from home. There is also no food or drinks onsite, not even a good machine. We got charged for a few minutes of running through a labyrinth maze that was rather crappy. Don’t waste your time. We felt ripped off. Sadly, this play “could be” set up so much better with better equipment and informative...