Funtastic Cruises — Local services in Rosslyn

My case, is a cancelled cruise due to unforseen event. (The skipper was sick the day before our supposed cruise). We already booked our hotel accommodation, we are very excited, so there's no turning back and we just find an alternate activity. They promised refund and I had it after almost 2 weeks. They said, they processed the refund straight away so it's the bank's responsibility to give the money back to me and I patiently wait and had it in few weeks. I don't know for what reason but communicating with them is a bit hard, they're very slow and almost won't reply to text messages, even if you called them and leave a voice message, they won't bother to call back or text back for whatever reason. I asked assistance from Keppel Bay Marina for my refund and that's the only time I heard from them thru email from a third party. Good communication is key to any business, especially if your in a tourism industry and they failed to impress me on that. I hope they will be more responsive to potential clients inquiry next time. No excuses because your in tourism and the industry is not monopolized so we need to put our best foot forward as much as possible to lure tourist. Anyways, thanks for giving...

The Kraken Adventure felt just like that for all the right reasons. From the roller-coaster ride to GKI (due to the strong Easterly breeze) to the quiet bays we snorkelled at. Shoes not required. Suitable to almost everyone. We had ages 10-over50. Singles, couples, travellers, families. Snorkelling gear supplied - as well as pool noodles for snorkelling security or just floating about. SUP onboard too. Toilet. Plenty of shade. Great sized esky for everyone to add their own cold drinks to. Food was tasty and suitable. On our day it was watermelon and banana bread for morning tea after the first snorkelling, then wraps, fruit, veggie sticks, dip, biscuits and prawns for lunch after the second snorkel. Not too small to feel crazy, but small enough to not feel crowded at anytime. Chris and Mia were great hosts. I felt very confident having them in charge. The Funtastic Cruises meeting point was easy to find. The catamaran option looks great, but I'm happy that we did the Kraken Adventure instead. We felt so lucky to have snorkelled with turtles and other marine life and to been able to experience GKI.

Don't forget...

We are Yeppoon locals but wanted to show off our islands to some visitors from Sydney. We booked a day out on the Kraken so we could explore a few different beaches, snorkel and enjoy the island scenery.

The day started with a coffee at the marina while we waited to board. The boat was awesome with comfy seats, plenty of room and was fast and stable. There is even a roomy toilet room on board, how they fitted that in I don’t know.

We visited 3 main locations to swim, snorkel and paddle board. All the gear was supplied. There was lots of fresh fruit and a tasty lunch of wraps, prawns and veges with dip.

It was a great way to see more of the island as we cruised slowly past beaches and headlands of interest. We saw rays, turtles, dolphins, fish and some pretty good coral.

All in all a good day out with an awesome boat and friendly helpful crew, Steve & Angela. Thanks a lot guys for a really enjoyable adventure. If you need a tour guide let me know...