Tours Tasmania — Local services in Tasmania

The tour itself was ok, a bit in a rush to do everything but very interesting, the guide was a nice guy. The real problem is the customer service. We changed our accommodation 3 days before the tour and we contacted them to arrange a different pick up point, nobody answered until the evening before but, eventually, they told us they changed it to our new hotel. The morning later we showed up 5 minutes before the time arranged and we waited for almost 20 minutes, we saw no one coming for us, we called the office and they told us that the driver didn't get the pick up update for us and left earlier. Furthermore if we wanted to be part of the tour, which we already paid in advance for, we had to catch a cab and rush to the old pick up point because they would not wait for us. Upon asking for a refund for the cab (considering it was a miscommunication problem from their part) she refused and told us that we were giving them a hard time, that it was Easter and they were really busy, and that they had many requests they had to reject and that we could leave if we weren't happy to join the tour. All of this without apologizing for a mistake that was their fault. Lady, you have ONE job to do, taking care of customers, if you're not able look for something else on the market. Next time we'll book with another tour provider.

PS:the answer to this review is completely ridiculous as I am only reporting what happened and to me it was quite rude for a service we paid 150 dollars each. And as I already mentioned before we were at the pick up point 5 MINUTES BEFORE the time we were told, I struggle to understand how is this our fault. Seriously, they don't even apologize for they mistakes, very...

My husband & I recently had a holiday in Tasmania and of course our travel agent booked some daily sightseeing tours. We were lucky enough to have 2 full day tours with this company & had 2 of the loveliest guides.

1. Beth took us to Wineglass Bay & Freycinet National Park stopping to see other tourist spots on the way & on our return. Wow what a day, tiring but so great!!! seeing such magnificent scenery and wildlife & the information Beth provided was so very interesting. We truly had such fun on this tour.
2. then the very next day we went off to Maria Island with Connor looking after us. This was another full day tour that was amazing! Connor also really knows his stuff & provided us with so much information, taking care to make sure we had sunscreen & reminding us to put more on as we would get sunburnt. Another very knowledgeable and considerate guide. Both Beth & Connor were such wonderful guides. We felt very safe with them & thoroughly enjoyed the whole experience! Again both Beth & Connor continued to ensure our group were were ok as it is a long day, but such fun! On several occasions on the way we were reminded of the need to pick up lunch & refreshments before we got to our destinations, as there is nowhere to buy anything once we got there. So we stopped at a sweet little spot where there were shops/bakery to do this. It really makes such a difference when your tour guides are pleasant, kind and knowledgeable & both of us cannot thank Beth & Connor of Tours Tasmania for making our trips unforgettable. Thank you so very much Tours Tasmania! 👌 Ann &...

Happy! New! Year! To the Great Team at TT behind the scene organizing the tours & itinerary. What a Wonderful! Time my friend and I had recently to the Bay of Fires David was very knowledgeable about the areas he took us to, and shared lots of interesting topics with us about the Agriculture of Tasmania of the many potato crops & hops along the way. I was interested to learn Tasmania doesn't spray any pesticides on the lovely produce there. I particularly enjoyed the stop at the stunning picturesque lavender farm along the way and learning about different types of lavender I would have never known about. Most of all it was just Breath taking to be there with the Beautiful mountains in the back drop of the rows of vibrant purple. Bay of Fires was truly magical, and I enjoyed the walk in the soft white sand on the stretch of desserted coastline. I would highly recommend booking this adventure through TT The professionalism and pleasant man David who was our tour guide, was very passionate about his Island state. The vehicle was pristine clean, and very comfortable. A special thank you to you David for giving us a great experience and sharing your extensive knowledge on all sorts of things in Tasmania. I really don't think you stopped talking the whole way! I certainly wasn't going to doze down as I was fascinated with the facts you shared with us. Best Wishes in...