Furniture One Lazboy Comfort Studio — Local services in Kingsville

Disliked the service, at first it was good!...Very helpful on our first visit. Other lazy boy studios had better prices and deals. This store was not willing to budge on their price. A floor model was their #1 seller so we decided to work with their #3 seller in hopes to get the furniture before May. Our second visit they offered the FLOOR model for $5200 but we could wait until January for a new one for $4800......I thought that seemed backwards. By our 3rd visit a few days later, they were not willing to part with the floor model as it was now their #1 seller now, placing our first choice where now???? The new one coming in sold the day prior so that was no longer an option. Knowing the other stores were less price and had what I need in different colors for a better price I asked to see those 2 other colors. The lady working picked up the fabric and threw it on the table and said here with attitude and walked off, basically thinking price was our number 1 priorty, which it WAS NOT. We just like to make informed decisions and really look into what we are getting and pros and cons of each, as we are making a big purchase. We decided to leave and just not ask anymore questions, even though we had other questions about other furniture. As one of the only lazy boy stores in our area I am so disappointed. I hope that being in RED as of Monday and soon lockdown that is coming, doesn't affect their floor model needs for the next few months. Anyone in essex looking for lazy boy, there are studios close to us looking to work with us as well. I will be forwarding my review to lazy boy directly as well as their website advertises friendly experts for any...

We were in need of updating our living room furniture and went to all the local stores in Windsor, absolutely nothing we liked and the quality was terrible service wise and with the furniture.

We went out to Essex to Furniture One and Mary was so incredibly patient with us as we tried out different styles of loveseats and rocker recliners. We found a set we liked, ordered in a color we decided against a day later so Kathy was able to change the color on the order. We were told it might be up to six months for the loveseat delivery and that was ok.

The two rocker/recliners were delivered the following day, we were ecstatic over the delivery people, their care in bringing the new chairs in and setting up. Turned out the loveseat was already in the process of being made so we had ours within a month!

A few weeks after receiving the two r/r and loveseat, we decided we missed having a couch to lie on so we wouldn't have gone anywhere else but Furniture One again and Mary once again was awesome in showing us our options as we needed a shorter style to fit our space, and Brad was very helpful with the pricing too, much appreciation to both of them!! The couch was delivered within a couple days and the incredible delivery guys showed us how to remove the backs if/when we ever needed to move them and took great care in handling the heavy furniture into our home.

For any La-Z-Boy products, Furniture One is the only place in the Windsor-Essex area we would...

My wife and I decided it was time to update our furniture for the front sitting area in our home. We went into Furniture One way back last April in the midst of all the supply and employment issues due to Covid. We worked with Kathy and ended up ordering a set that needed to be built (in other words did not see exactly what we wanted on the showroom floor). Kathy warned us that the LaZBoy delivery time would be around 39 weeks. We were in no rush and agreed.

Nearly a year later the set finally arrived and we were very happy with the outcome. Kathy had steered us away from some of the upholstery fabrics we had seen that day. She also had us take pictures of the room we would be placing the furniture in to help in our decisions. She further helped us decide on adding some real colour to one of the pieces, with accent pillows of this same material and colouring, and the results were amazing. Kathy was great to work with.

We would not hesitate to go to Furniture One again and would definitely look up...