Whistler Skydiving — Local services in Pemberton

Can't say enough good things about Whistler Skydiving, my girlfriend and I were over from Scotland visiting and I booked myself in on a whim. The team we're really friendly and happy to talk through everything before jumping, I'm not great with heights so naturally had some nerves and questions but they were all great especially Jake for throwing me out of the plane. He made everything seem so easy that it naturally puts you at ease. We sat and spoke to the team for a little bit afterwards which was awesome and we really appreciated. I don't think I could have picked a better location to do this with the view of the mountains, its fantastic. I booked the photographs and video package, which came through really quick and absolutely love the video its like an edited presentation rather than just showing a full length video which would be pretty boring, its much more fun to relive. If anyone asked me I would highly...

Sadly, we had a super disappointing customer service experience. They cancelled 2 hours prior (it was lightly raining), and when we tried to provide feedback that a phone call or email the day before or morning of to warn of a possible cancellation would have been appreciated, the owner was abrupt, defensive, and interrupted me on the phone, only to state that the risk of same-day cancellation was written in the "policy". Considering we had driven 2.5 hours and made childcare arrangements already, simply showing some kindness and empathy and apologizing for the inconvenience would have been more than adequate, but instead, they were not receptive at all to any feedback.

So be warned that last minute cancellations can occur, even in light rain. Because rain is so common in Vancouver, it didn't cross our minds to worry about a last minute...

My first time skydiving in Whistler and WOW—what an experience! The thrill is unlike anything else you’ll ever feel, and it’s something I’ll def never forget.

A huge shoutout to my instructor, Aaron—he was amazing! Super fun, energetic, and made the whole experience even better. He showed me exactly what to do, gave me some cool poses to try out for the videos and photos (which turned out epic), and after the jump, he even let me take control and guide our direction for a bit. That was such a highlight!

The views are unreal, the adrenaline rush is unbeatable, i felt safe while having the time of my life. I’d 100% do it again!

If I one tiny suggestion, it would be to add portrait-mode videos along with the landscape ones—would be awesome for sharing on social media. Other than that, everything...