I have lived in Oakwood Residence in Shanghai since last year. The one-bedroom apartment size is pretty big compared to other service apartments. Everyone, including their service staff and management team are super friendly, warm and helpful. It’s a nice place to live in for me. You could tell that the General Manager and his team made sure that they create an environment that their guests feel at home (away from home). Jimmy who is the General Manager is a great host, he is very helpful and attends to every guests, he shares all he knows about the area with his guests to make their stay a memorable one. The apartment I stayed was just perfect - I loved the apartment layout, in addition to the beautiful skyline of the city, with a kitchen that contains everything one needs. The bed is comfortable, bathroom is spacious and functional. I found this place to be very clean, comfortable, and perfect sized for 1 to 2 people as well as a family for 4 or 5 (2-bedrooms or 3-bedrooms size apartments). Location is incredible, it’s literally a 5 minute walk to the metro station. The neighbourhood outside the apartment had a lot of life within walking distance to awesome bars and restaurants. I have lived here for 8 months, and in that time, I have experienced on numerous occasions, the hospitality and excellent service of Oakwood Residence whereby ‘nice, cosy, friendly and a warm living community’ is an understatement. Would absolutely recommend to stay there! Recently, I have relocated back to Hong Kong from Shanghai. I had a great stay! I am looking forward to staying here...
Read moreWhat a great experience, from checking in to checking out & hopping in the car to the airport.|Starting from Jimmy Teo, the GM personally greeting us at reception when we checked in. Being a sceptic I was wondering if this personal touch was an exception but we happily proved wrong.|All the team members are so nice and made us feel so welcome, no request was a problem and the team always helped us with smiles and such a positive can do attitude.|From the House Keeping team always wanting to play with our 2 year old and puppy while cleaning and disinfecting all surfaces so carefully. The patience of the engineer helping to explain the functions of the apartment appliances to us and how to use them. BTW, appliances aplenty, fully self contained and what a beaut full sized fan forced oven. Certainly gave that 1 a work out! Also the dishwasher was so handy.|Another mention goes the the concierge, what legends. Our luggage included everything including the kitchen sink and smiles all the the way up at checkin and again all the way down again at check out.|To make this happen across all functions I guess it is Mr Teo leading by example. He was always engaging my family at brekky, even made a little card for our son with a hand drawn cartoon and sent him some yummy biscuits. Really made us all feel so welcome and at home.|Would we stay again in the Oakwood Shanghai Residence, you bet! Would we recommend it to other...
Read moreWe stayed at the Oakwood during an ex-pat assignment to Shanghai. The apartment itself was very comfortable, with all of the necessary furniture and amenities, and still plenty of space for our belongings. They were even able to reconfigure one of our rooms to serve as a home-office, which made it far more comfortable on many late-night calls with the Americas. On several occasions we had guests visiting from various other countries, and the ability for them to book short-term stays in the same building was perfect.||||The location was also perfect for us - a little bit away from the busiest parts of the city, but with many good restaurants in the adjoining mall and several nearby grocers, fruit markets, and other vendors. And with several metro stations nearby, we never had any trouble getting anywhere in the city.||||The staff was always available and extremely helpful (in English and Mandarin), and common areas were always clean and tidy. The management also hosted several fun events, which made it easier to meet other residents, who came from countries all over the world.||||We would gladly stay there again - we really miss our...
Read more