EuroDeli Aarhus — Local services in Aarhus Municipality

Bought spoiled product (jar of cucumbers that costs ~130DKk), which was not expired but probably poorly stored. I tried to reach out to customer service to see on how the process of returning works. Called at least 5 times, reached out via email twice, and wrote to their Facebook - no response. When I eventually got to the shop to get some additional groceries few weeks later and return cucumbers - I got denied saying that it’s already too late to return. I understand that situations happen and the product might have gotten bad without anyone noticing. But completely ignoring any communication and not being able to handle the situations in-store appropriately - is not something should go unnoticed. P.S. already got a few spoiled products before in the shop (not the discounted ones), and didn’t take any action on it. Hope management will be more attentive to these kind...

I am not satisfied with ordering process of Bulgarian Easter buns. For the Catholic Easter, there was a facebook post saying that one can order a bun if comment on the post. I commented that I want to order one bun with chocolate and got an ok. Later when I went to pick it up, there were actually no booked buns, I was offered one with different flavor that was left. Now for Orthodox Easter I ordered again on facebook two buns but there were no more buns in the store. This is super sad because now I don't have an Easter bun for tomorrow. The store...

If you are an Eastern-European who live in Aarhus, then you should go here. You will find those foods what you are missing a while. 5 star because of the "home" feeling factor, but you won't find everything here. So don't put your expectation too high. The people who work here are kind...