Ordered 3 times. Chicken was dry the first time, gravy was cold. Not not warm enough, but cold! Fries were cold and like cardboard. Ordered more chicken and gravy, which never came. We went to ask where it was and they said that they had called our number out but someone else must have taken it (I had been stood at the counter for 10-15 minutes prior) and the server said that he'll redo the order! My girlfriend asked what the number was for it and he said that he would bring it down to our table. 30 minutes go by and my girlfriend went up and asked where our order was. He couldn't remember her, so she said, "I was the one who you said you would bring the order to the table to" and he said, "oh no. I'm so sorry, we haven't started it yet. It's my fault!" We cancelled and got our money back. We drove from Brønderslev JUST for KFC. We'll come again but this was a really REALLY bad experience. The server did come down to our table when it was less busy and offered my son a milkshake and said sorry a lot. When people have an order number, they should be made to show their receipts when they go up to collect their food, but whenever this KFC make mistakes, they never fix anything! Probably because they stay busy anyway, so why change anything when they make money anyway? A...
Read moreThe worst KFC I’ve ever been.
The service is terrible : you wait too much in the line and then your food is not warm enough. For the family pack we got only one fork, and it was in the bottom with other stuff, so we couldn’t get it.
The food: at KFC chicken is supposed to be crispy, but these ones are full of oil and the « crisp » just falls down when you eat it.
The price: too expensive and they do this black marketing stuff. They have cheap options for 10-40 DKK, but you can only see them in the back of the door when you enter. On the main menu they only have the most expensive options.
After visiting this KFC I am sure that I will never come here again and I also recommend you...
Read moreIf only it were possible to give a much lower rating than one. Anyone with the right mind to work in the food industry knows that hygiene is the utmost important thing. HACCP standards must be followed, but this place clearly does not meet the basic standards. This place should be shut down for good! It has given my boyfriend, and several others food poisoning and stomach flu. There are other fast food chains available. Go there instead. Sunset Boulevard seems decent enough or your local chicken shop will probably adhere to HACCP better than KFC. Whatever you do, do not eat from here, especially the Zinger Burger. Take this as a warning from a concerned loved one, and a...
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