We’ve watched as this place has slowly degraded over the years and it is very disappointing. It used to be the best steak you could have in town when I first moved to Egypt 5 years ago. It was a world-class steakhouse by any standard. My partner and I would go there for dates on special occasions, about 2 or 3 times a year every year since we moved (because we love steak but we had to mind the budget). Now…I had no issues treating ourselves every once in a while, even though this place is SO friggin expensive compared to amazing steakhouses in Europe and North America. But I have a serious issue paying 3000-5000LE for a meal that is barely edible (depending on whether you’re going to have a bottle of wine). We went there for my birthday this year and it was officially our last time there ever. The quality just kept getting worse and worse. We explained to the chef and manager that this is not the quality that we had initially come for, and they admitted that a couple of things have changed before and since their renovation, including the way they season and cook their steak. We left our plates behind and told them we did not want to eat it. There was no steak crust or Maillard reaction - and it was cooked medium-well instead if medium-rare. They tried to make it up to us with a stupid leftover slice of cake that was clearly over-dressed with whipped cream and chocolate syrup to compensate for its blandness, even though we explicitly told them we did not want it. We did not touch it. They did not once offer to re-cook our steak, even though I showed him the centre. They did not refund us or give us a discount or tried to retain our custom whatsoever, even though we didn’t eat the steaks! Just a stupid old slice of cake. What a joke. Thankfully, I found an amazing butcher who knows how to source and cut good meat, bought myself a nice Le Creuset cast iron griddle for a fraction of the price of their meal, and I now make amazing steaks at home....
Read moreThe best experiences are those that aren't planned. 🙄
One of the most worth paying places.😎
The atmosphere is just so neat and calm, you get to be welcomed by a very welcoming, elegant people, Houssam was our guy for the night. 🤩
After recommending some of the signature dishes, you'd be sure that it's worth it 💪🏼
We started with the french onion soup and the very unique JW steakhouse salad, so fresh and mouthwatering 🤤
The steak was on another level, it literally melts in your mouth.. It's just the most tastiest meat I've ever tasted in Egypt so far! Personal recommendation: try it with pepper & mushroom sause with grilled veggies and mashed potato 🥩
Chef Ahmed was passionally asking about our feedback as he visited our table. 👨🍳
If you like wine, you need to get the red "chateau Granville", it's absolutely the best🍷
To end up your meal, get some sweet tooth with the creme brûlée 🍮
10/10 experience, though it's a bit expensive, yet it's a...
Read moreI recently dined at your restaurant and ordered the Wagyu 7+ strip loin. 300g cooked to medium. Unfortunately, I felt compelled to express my disappointment with this dish.
To my surprise, the steak was the toughest and most showy piece of meat I have ever encountered. While I appreciate JW Marriott steakhouses and the reputation of Wagyu beef for its tenderness and marbling, what I received did not live up to those expectations. It felt more like a local, cheap cut of meat rather than the premium quality that was promised.
As someone who has enjoyed Wagyu in the past, I can confidently say that this was the worst $100 steak I have ever had. I believe in providing constructive feedback, and I hope this information can help improve the quality of your...
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