Axis Bank Branch — Local services in Delhi

I had an extremely disappointing and frustrating experience while trying to close my frozen account at your branch. Instead of providing proper assistance, I was sent from one counter to another with no coordination or clear communication. After wasting a significant amount of time, the staff finally completed the formalities and paperwork, and I was assured that the account would be closed and the remaining balance would be transferred to my primary account.

However, no such action was taken. Instead, your team kept delaying the process and began pressuring me to open a policy, clearly taking advantage of the fact that there was some balance in my other account. This is unethical and manipulative behavior, especially when I had clearly communicated my intention to close the account.

This experience reflects a serious lack of professionalism and customer-centric approach. I expected a smooth and transparent process, but instead, I was misled and given...

The branch is very good and the employee is also give very good service and also supportive in nature and helpful and also present for their customers and also all problems of your customer and the customer visit in this they feel happy and also give good reviews fir this branch and the branch head of this branch is good and his first priority is customer and the employee...

Very rude behavior to customer Treat like they are some kind of criminal And unprofessional staff Specially their branch manager Even account closure simple thing for the bank they take almost 4 month specially i complain senior level through mail Then my account close So kindly make your branch better to customer to give staff and manager...