Supraja Hospitals — Local services in Hyderabad

No one even bothered to reach out to us, they haven't even recorded the footage. Terrible etiquettes and I hope they will face the consequences. We have had a very bad experience with this hospital. After trying patiently through all possible amicable means, I am posting this publicly so that people will know about it. My father-in-law passed away on 25th Sep around 10-30 AM in the hospital due to heart attack. He had a ring on his right hand while entering the hospital which we in the urgency of the situation forgot to take out before admitting him in. After about 30-40 min when he passed away, when the hospital handed over the body, the ring was missing. We started following up with the hospital with multiple in-person visits, people in reception wouldn't take a written complaint and they always route us to the person in charge. We made multiple requests for a CCTV footage, after 3 requests (I have the message proofs on the chat) - we were given a 5 sec footage from behind which was not very clear. I am surprised for such a big hospital there weren't enough cameras (just one that too from behind). We visited the hospital and with the help of the CCTV room person we put it in ultra slow motion, and it did confirm that he had the ring on the hand (though the images were blurred). We informed the same to people in-charge and waited for almost 3 weeks now, but we neither got a call nor an update. The replies whenever we ask are vague and almost as if hospital is neither scared nor caring is considerate enough. So we have decided to take it up with the authorities as a formal complaint. I shall be posting the same review on all the sites like Practo etc. so that everyone would know. Just to reiterate - we have NOT received a single proactive update from the hospital, every time it was us calling...

Very Very Bad and worst.

"Recently, my father underwent surgery at this hospital.

I met with the MOD (Medical Officer of Duty) for a discussion regarding the charges. They initially quoted a specific amount, and upon agreement, my father was admitted to the hospital.

After admission, they began prescribing medicines. Interestingly, they included a 30% wastage factor in the medication, and they also required an advance payment similar to a 'TAGORE movie correction.'

Unfortunately, there appears to be a lack of coordination between hospital staff and external service providers. When I attempted to finalize matters, the MOD was having a discussion in the entrance hall and did not respond adequately. The information shared with patients seemed abrupt and somewhat insensitive.

I'm puzzled as to why the management has not taken action to address these issues.

I observed that one person received a 10% discount on medicines, and when I inquired about it with the MOD, their response was unsatisfactory. They mentioned that they were unaware and suggested I speak to the medical shop. This explanation is not acceptable. Furthermore, the MOD made a humorous comment about this discount, stating that they had outsourced the medical shop but still expected patients to settle their bills at the hospital cash counter.

If the management requires additional information, please let me know, and I'll be happy to provide more details about the drawbacks we've observed in your hospital."

I am attaching one dress using for my father...

Worst hospital for pediatrics, they took 4 days to identify malayaria infection to my kid, charging too much money. No full-time doctors available in this hospital

Detailed experience - Reception- I went to see the doctor as my baby with fever since last 1.5 day, Took almost 20 min to issue OP OP Doctors- Doctors are not trained, they try to make u fear and request for join the kid in hospital without doing any tests. IP doctor- Air-conditioning system is not working Bed Charges -4400rs. Per day Doctors fee-1000Rs. Per day Lab tests- extra Equipments( BP monitoring, saline injecting machine) - extra Medicine- extra( to be bought by them from their internal stores and will not be going to intimate u) Doctors treatment- Experienced doctor is available in hospital only 4 hrs. There is no improvement in my Baby condition even after 4 days of joining in bed. 1st day informed fever due to viral infection. 3rd day they identified dodging giving is not sufficient and needs to increase. 4th day informed that kid effected with Malayaria. And need to stay 3 days more in hospital.

They r keep on changing their wording and change in treatment . I didn't believe their words and force fully discharged my baby upon my pressure on 4th day evening. We took the baby to a small clinic near(He is MD pediatrician) Boduppal, boy recovered on next day with small madicinecosts 150Rs.

This hospital will loot ur money without treatment.

No advisable to goto this hospital for...