Cake n crunch , bhekrainagar — Local services in Maharashtra

Dear Sir/Madam,

I am writing to express my disappointment with the staff of your cake shop, Cake n Crunch. During my recent visit to your store, I encountered a level of disrespect and unprofessionalism that was truly shocking.

From the moment I walked into your shop, I was met with an unwelcoming and dismissive attitude from your staff. They seemed disinterested in assisting me with my order and were visibly annoyed when I asked questions about the products you offer. Instead of answering my queries politely, they responded with short, unhelpful remarks that left me feeling frustrated and unheard.

Furthermore, when I attempted to voice my concerns about the quality of the cake I had purchased, your staff were rude and dismissive. They refused to take responsibility for the poor quality of the product and instead blamed me for the issue.

As a customer, I expect to be treated with respect and professionalism when I patronize a business. Unfortunately, my experience at your shop fell far short of these expectations. Your staff's disrespectful behavior has left me with a negative impression of your business, and I am unlikely to visit again or recommend your shop to others.

I strongly urge you to address this issue and ensure that your staff receive the training necessary to provide customers with the level of service...

I'm rating this shop lower because they ruined a special moment for me. I specifically requested a Cassata flavor cake, but they gave me chocolate instead. I also repeatedly asked for a decorative artificial flower through calls and messages, but they claimed I never mentioned it. The customer service is disappointing, and this experience is truly...

They offer nice variety of cakes . Shop is situated below Silverline hospital at Handewadi chowk towards Hadapsar. Their Red velvet cake is must try once . Ajith manages every customer nicely and offer them discounts as well. Enough parking space is available exactly in front of the shop in...