Permata Hill Nusa Penida — Local services in Nusa Penida Subdistrict

Yes the place had great views and the pool was nice but thats where it ended! Overall very disapointing!!

We stayed in the 1 bedroom bungalow. The stairs were dingy and wobbled when you held onto it, also had tiles missing. Wasnt very safe.

Room was ok mostly clean but we did get a few small geckos get in. Towels provided were old and grey!!

When i booked i checked facilities and it advised restaurant.. there is NO restaurant on site. They have one menu located in reception that you need to take a photo of and order yourself via whatsapp and there is a delivery fee Breakfast advised included - cant really say much of a breakfast - theres only 2 choices of either scrambled eggs or 1 pancake Was advertised as 24/7 reception with tour services etc.. also a lie.. no one is in reception.. you need to look around for staff which most of time cant find anyone otherwise again you need to whatsapp the phone number in reception to help you and wait Please note there is no mini fridge in room and given no restaurant either we had no cold drinks Aircon is very poor... Was on 17 degrees and barely cooled the room No restaurants nearby.. you will need to take a taxi to get around can get quite costly If your looking for peace you wont get it here.. dogs howling all hours of the night

Unfortunately I would not recommend...

Our room did stink like toilet and a really badly stuffed drain and something else. Even after getting fresh air in, turning the AC on and flushing a couple of times it didn’t got better. The wall was ripped open at one part and behind the closet was a huge spot of mould. There were dark spots on the pillows, linen and towels. The bathroom wasn’t properly cleaned and the main door wouldn’t close completely either. The whole room was just dirty and it simply wasn’t possible to stay there because of the huge spot of mould without risking your health. The pool upstairs is really green and also not clean. The whole place didn’t really looked like the pictures. There are 3 men working there, they will check you in and show you the room. So we tried talking to them but we got told they are just cleaning and working there but can’t do anything for us. The owner wasn’t there and they didn’t have contact details. They told us to reach out to booking. There was no chance we would stay there so we left without any kind of agreement and booked another location. The place is really old and...

I don’t understand the bad reviews!

The rooms provide an absolutely stunning view. The infinity pool with sea view is amazing and the 3 guys that work there are so kind, helpful and warm hearted. The winner of our stay there though is the cute dog Lucy, which we so wanted to adopt. But the guys take such good care of her and are so compassionate about the dogs. We will miss it there. And here is an answer to some of the reviews below: the water that was provided and that can be bought there is bottled drinking water and does not taste salty. The shower and tap water is salty but firstly everyone should know that you can’t drink that water and secondly: these cottages are up the hill and it is quite common that there is nothing else available than filtered sea water. It’s not Italy, it’s Indonesia. No one burned any plastic in the 4 days that we have been there and the breakfast is okay. If you don’t like it, then why not give it to the dogs that might be hungry and get yourself a nice breakfast...