Letterkenny Activity Centre — Local services in County Donegal

EGNORE ALL POSTIVE REVIEWS...

I brought a group of teenagers today to take part in the climbing/obstacle course. Bearing in mind the group I brought were not use to climbing and wasn't overly confident with the heights they decided they wanted to challenge themself and attempt the course which by the way is a poor excuse for 15e per person once I seen it in person I new these young people would even blast through it in no time. Which they did. However I had a female amongest the group and she had attenpted climbing in a minimal capcity before but wasn't great with heights. Although they were given harnesses and helmets they were then left to there own devices. None of the young people were asked any questions except informed to clip on throughout the course. At one stage the young female got strandard and there was no staff even on the course to assist thus the young person felt extremely scared and as a result came down from the course early. They advised nobody without a harness could climb understandable however there staff hadn't one on either a note to H&S and truth be told apart from a young female who did her best but even she to failed as she was shouting messages to the young people rather than fully advising them prior. The manager was more like a bouncer he needs to greatly work on his professionalism and reduce his shouting. A course in people skills would go a long way or perhaps step aside and let others do the simple job of interacting with people politely. The entire process just left a very sore taste and wasn't worth 15e in anybodies book. ABSOLUTELY DO NOT...

Terrible experience. 13 of us (two families) went karting last week, and 6 of the karts broke down at various points... meaning we had to change karts wasting time.

Karts are in terrible condition; I personally had one with next to no breaks, on a track with multiple blind corners. One member of staff was aggressive and insulting to many of us who attended.

At one point a kart collided with mine, and petrol was sprayed out of the tank, all over us. Health and safety is basically non-existent. The toilets had no water, and the karts were filthy with oil/grease all over the steering wheel; and no where to wash your hands.

The staff around the track were rude, and the karts are in terrible condition. Staff were extremely aggressive when the karts touch each other, and one young attendee was taken off the track for seemingly no reason other than the fact he happened to hit another kart who spun out right in front of him, with staff shouting at multiple people with explicit language with no justification. I tried to complain to management before leaving, but the desk was unattended (waited for over 20 minutes).

I have seldom seen an establishment worse run, and with worse...

Good long course, one of the staff races too, so he can deal with stranded karts. That’s where the positives end.

The wee boss man has mild case of undiagnosed Tourette’s, freely commenting on customers within earshot.

Airsoft (safety glasses not offered despite ricochets) and archery rubbish. The bows are left strung full-time and are knackered, and possibly dangerous to use as they are liable to break. Karting jumpsuits very grubby and smelled of BO. There was a “new” balaclava in each of our helmets, but when I took mine off there were long blonde hairs in it (I'm brunette). I get the feeling the balaclavas that pass a sniff test remain in circulation. Toilets disgusting. Reluctantly accept cards/contactless, preferring cash. I wonder why? Long overdue a...