CAINZ Makuhari — Local services in Narashino

The store might be fine but trying to order anything online is a waste of time . It’s quite pathetic actually and makes one clearly understand why Amazon is best you can do for anything online (sadly). Their system does not really know what their inventory is. It will say products are available and give a delivery estimate of a couple of days but after you place your order it’s a different story. After waiting 3 days for any information on when my order would be shipped , I had to contact them for an update ; and, their reply “…uh we don’t know uh maybe in 2 weeks? “Come on …Why did you even bother paying money to develop...

I liked this place even though I didn't buy much. Basically it's all about value for money and lots of diy stuff here. They even give lessons on diy for wooden stuff. Even if you live in city should go there. It's just fun to see so many things that you can try and may grow interest in. I'll be going there more. For Tokyo people this place is a little too far. So you can try some where close. There's one within 15km of center. This one...

また残念なことがありました 商品に初期不良がありお客様相談室にメールで連絡したところ数日後に、ついでの時に店舗に持っていけば返金するとの対応連絡あり 自身が来店しないと返金しないってことかと不満に思いそれ一択か確認のメールをしたが数日たっても連絡なく、仕方なく持参して返品することにした。 店の責任ある人に対応を依頼、持参しないと返金しないとはおかしくないかと確認したところ、引き取りにいくなど普通は提案するべきと回答あり、そのような提案がなかったため仕方なく持参するしかなかったので、時間とガソリンを使い来たことに対して何か対応すべきではと伝えるが「会社の決まり」で何も出来ないと 出来ないではなくやろうとしないだけ...