Berjaya CKE International Sdn. Bhd. — Local services in Negeri Sembilan

I called the operator to enquire for spare parts, after getting the ph number from web site. She passes the line to sales, then the sales pass the line to service, the service person (lady) answered that this is not related to her and ask me to go back to sales, and she hang the phone line. I was shocked to experience such a ridiculers customer service from Berjaya team. I called back again, and the operator said, I will pass the line back again to sales, again another lady answered with a high tone that she only does sales and spare parts is under service dept, without wanting to know what a customer needed, if everyone keeps passing the phone line then who is the right person to handle customer's needs?? What does the level of customer service Berjaya maintain. I will never go back to them again. Very disappointing with the services level, please employ the right people for...

their service is like a robbery, checking need charge rm170, that I understand, after that charge rm200 for transportation, saying that need to send back to factory to do repair but didn't really give repair quotation, say need send back factory only know how much is the repair.

Really ridiculous, moreover their gas deep fryer spoil average every...

The steel is very thin n not sturdy at all.Very difficult to work on the bench. In fact they’ve used a Huge Plank of wood underneath to looks heavy. Shouldn’t agree with food safety standards. Even the dishwasher is like Papdam. Thin n wobbly I would never Ever recommend someone for a commercial...