Kieara chalet Redang — Local services in Pulau Redang

Pros : nearby from jetty people nearby were friendly restaurants nearby had very good food. for the room, the air condition was working well, there was water heater in the bathroom whenever we asked for something that we needed they managed it for us , even though it was a bit late service sometimes.

Transport service was punctual and meals 3 times were provided which were okay.. Simple rice , chicken , sometimes eggs and fish.

Cons: there were alot of insects coming inside our room once in a while like spiders and lizard

unresponsive. Whenever we needed them we had to try to call or text them in what's app but they were never punctual in taking our calls or texts and there was no manager or caretaker who stays in or near that chalet so that we could reach out to them whenever we need.

there were some communication issues we faced with them a little bit irresponsible I felt like we were overpriced considering the location of the chalet

For the snorkeling trip we were promised to be taken at 5 points. At the first point , which was the marine park, they totally forgot to give us the snorkeling equipment and that's why we weren't able to do anything over there. Secondly they only took us to 3 more points so in short we did snorkeling in these 3 points only whereas we were promised 5. Overall it was a disappointing experience compared to the previous experiences we had in...

Love the food here. Price is reasonable and worth the trip here if you get tired of the food at the hotels. The owner and staff are friendly and will go out of their way to make your experience there wonderful. Highly recommended & will definitely go there again the next time we are in Redang. Oh! By the way, the do food delivery...

It was difficult to find the person in charge when we faced any problems. We texted her, but always got reply after several hours. Unresponsive person in charge. And insects like spiders, lizards and ants kept coming in the room very often. But the location and nearby...