I recommend Xentour Mx because the owners are all Mayans who grew up in the countryside, whose first language is Mayan. They met at university where they studied tourism development and started the company together. More than other tour operators they have a deep roots in this region, and a deeper understanding of local culture and traditions. Olegario took us on a wonderful exploration of four cenotes. When we asked if he would add a fifth one that we were interested in, he agreed immediately, and we really appreciated his flexibility. He adjusted time management so we didn't feel rushed. He arrived right on time in an immaculate, comfortable new car. He communicated well in both Spanish and English. Because of his deep local roots he was able to answer even our most obscure questions. He was consistently kind and considerate. Our day with Olegario was a shining highlight...
Read moreEl servicio de Xentour de principio a fin fue excelente. Olegario fue muy amable, paciente, y atento a todas mi preguntas e inquietudes. Reservamos trasporte de Playa del Carmen a Valladolid, de Valladolid a Merida, y el tour privado a Chichen Itzá, Cenote, e iglesia Uayma. Desafortunadamente, la iglesia estaba cerrada por cuestión de remodelación pero Olegario nos dio tres opciones diferentes para reemplazar esa actividad. Nuestro conductor fue Santiago quien es súper amable, flexible, de muy buena conversa, y siempre muy puntual. Santiago hizo que nuestros largos recorridos se sintieran más cortos y muy amenos. Mari fue nuestra guía durante el tour privado y fue una grandiosa experiencia. Mari está llena de conocimiento y sabe compartirlo de una manera divertida, entretenida, e interactiva. El equipo de Xentour es muy profesional, amables, puntuales, organizados, y con muchos conocimientos y experiences que compartir. Súper recomendados! ~ Xentour provided an excellent service from beginning to end. Olegario was very friendly, patient, and on top of all my questions. We reserved transportation from Playa del Carmen to Valladolid, from Valladolid to Merida, and a private tour to Chichen Itzá, Cenote, and Uayma church. Unfortunately, the church was closed due to renovations, but Olegario gave us three different options to replace that activity. Our driver was Santiago , who is very friendly, flexible, had good conversation, and always puntual. Santiago made our long drives feel short and pleasant. Mari was our guide, and she made it an awesome experience. Mari has so much knowledge and knows how to share it in an entertaining, fun, and interactive way. The Xentour team is very professional, friendly, punctual, organized, and with so much knowledge and experiences to share. Highly...
Read moreAbsolutely magnificent tour from start to finish! Oligario drove me to all of the specified destinations and each one had its own unique vibe and atmosphere. Professional courtesy and clear communication was exhibited by Oligario at all times and this particular tour helped expand my understanding of Mayan culture and the civilizations of the...
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