Sossus Oasis — Local services in Hardap

I sadly recommend to avoid this place for anything related to your car. We paid to have a little refill of motor oil, but they put too much of it (while we told them to stop adding oil) and they we're really rude and angry at us for asking to remove it a bit, to stay within the recommended oil limit (too much oil can damage the motor, hence expensive repairs later). The managers had a worst behavior than the staff. They then ignored us until we left, leaving us with no choice but to find and pay a mechanic elsewhere. It is one thing to be incompetent (they said afterwards they were no mechanics, but then why would they accept and made us pay to have an oil refill), it is another thing to be disrespectful to clients, not owning or apologizing for their own mistake but putting the blame on us for not saying "stop" hardly enough when adding the oil. This is all the more so rude because we were clients of the camping and had bought things from their shop several times - we were no total strangers to them. The shop is little but nice, the petrol station seems to work ok (we did not try it), so not everything is terrible, only the car-related qualifications of the staff as well as the managers'...

The worst experience I had in Africa.

I made a prepaid reservation in September of 2018 for 2 nights in June 2019. One of the nights in private camping and the other in group camping. When we arrived, a receptionist told us that feeling very sorry but all the private places were occupied and we would have to spend the 2 nights in the group camp, but the next day we would compensate the difference by returning the money, or buying anything in the market.

The next day they were all excuses, they did not give us back the money and in the market we could only take wood, ice and bread, things that we do not need ...

So in the end we paid for accommodation and services that we did not have and the camp did not want to pay the difference.

There are better options...

Sossus Oasis is a true one-stop shop for the Sossusvlei area. It offers a fuel station, tire repair shop, convenience store, and serves as the check-in point for the Sossus Oasis Camp Site (reviewed separately). The store has an impressive selection of items, ranging from day-to-day essentials to meat, wood, and ice. It also caters to campers with a range of miscellaneous gear as well as a selection of souvenirs. With all this in mind, Sossus Oasis truly lives up to its name of being an oasis...