Arthurs Pass Café & Store — Local services in South Island

We were warned about this place — and we should’ve listened.

The owner is exactly as rude and unpleasant as other reviews suggest. Even a simple, polite request was met with attitude and condescension. No interest in decent service, just a power trip over coffee.

The only reason this place gets any business is its location — a remote tourist stop where they rely on never seeing the same customer twice. It shows in everything: the quality, the attitude, and the complete lack of care.

Average coffee, forgettable food, and an experience that leaves a bad taste long after the cup is empty. Go literally anywhere...

If i could i would give you less stars. First of all tbe apples were 1.50 which is insane the pies were al.odt 10 dollars and were clearly from a supermarket next they made us pay more money for takaway and then got our order completly wrong which any 5 year old could have done better not only that i had to wait ten minutes to buy a drink when there wasnt even a line. If u want a place to waste your money and time this is the place to go this really feels like living hell to add to that there is no wifi to take ur mind of the pracicaly inedible food which i had to throw in the bin thanks for making me want to...

My husband and I visited on the 29th of March 2025. The incredibly rude woman behind the counter has the worst attitude and hospitality I have ever come across! You are a customer facing business, have some respect and patience. You literally just rush people out the door! And if you read this which I hope you do… if the tongs are dirty and need to clean them then maybe ask respectfully and not mumble. Did it ever occur to you that people might be hard of hearing! You are horrendous at your job and I definitely don’t recommend this terrible business to anyone wanting a lovely a day out. I hope you have the day...