SPX Express Palawan Hub — Local services in Puerto Princesa

I’ve had a very disappointing experience with SPX services. My parcel has been in transit for over three weeks from Manila to Palawan, and tracking has not updated for nearly 20 days. No one seems to know where it is.

According to the tracking, SPX parcels go through the same facilities and sorting hubs as international shipments. Yet when I order something from China, it usually arrives in just 2–4 days. Meanwhile, a domestic shipment within the Philippines is taking close to a month with no clear updates.

Based on this experience, I would not recommend using SPX services until they improve their reliability and...

I was told that the item would be delivered today, but no one ever called or gave any updates. I waited the whole day expecting the delivery to arrive, only to find out that it wasn’t going to be delivered at all. There was absolutely no communication from their side, and it’s really frustrating. If you promise a specific delivery date, at least have the decency to follow through or inform your customers in advance. Wasting someone’s entire day like this is just unprofessional. Their system clearly needs a lot of improvement when it comes to logistics and customer service. Extremely...

Worst rider, she didn't even deliver my package. They've messaged me several times saying it will be delivered, but it seems like it's too far and she can't reach my home I even msg for meet up but she refused. And to make matters worse, she even updated the status in the app saying it's already delivered, when I haven't received anything. My package is already paid that's why I'm hoping it will be delivered faster but this is the worst rider I hope the company will make the solution about...