Midas Furniture | Qatar — Local services in Al Rayyan

I've lived in Qatar for quite a few years and I had only heard of Midas when wanting to buy a new office chair. On arrival, the floor space is impressive and the design and furniture is unique and interesting to look at. Sadly from that point on I found the experience disappointing. The elevator has an air freshener which seems to go off every 10 seconds so feels like getting into a gas chamber. The 1st floor had no staff members and the 2nd floor had 1. The selection of office chairs which I was looking for was alright but the guy working there I felt a bit like he was selling t-shirts in a Bazaar. Seemed like he was rushing around not really interested that much in me buying anything. I eventually picked out a chair which had to be delivered from outside the country, I was told 10 days. It came I think around 1 month or less and I had to call them for update rather than them calling me. I was also given a 45qr voucher to use on "anything" in the store. I went to get "anything" and it was invalid so I'm not bothered to go back and use it. The shop is good, the chair I got is perfect but the staff customer...

Recently purchased a dining table online. We got the table within 24 hrs and the dimensions are of a 6 seater, and they've even shown it as a 6 seater but misleadingly put it with 8 chairs. We didn't realize how small it was until the table came home - within hours I called them and they were like we can't give you an exchange because the item has been delivered.

I've lived all over the world, even 3rd world countries with furniture stores have better policies for retaining customers than this.

You're advertising something as an 8 seater with only room for 6 people to sit on it. At the end of the day it's money spent, and as consumers we should have atleast 72-96 hours to be able to exchange or refund an item regardless of it having been delivered. This is a company design flaw. I'm willing to exchange for another item gladly, but their policy is completely...

The color was white in the picture, they delivered gray and i kept it in the box because the house wasn't ready. A couple of months after i requested Assembly. That's when i realized the color wasnt even close to white. It was a horrible gray color with reddish trim. They told me the lights make a difference, there's no light on this earth not even the sun can turn white into this disgusting color. They refused return or exchange. I had to pay even more to repaint it. Unprofessional and garbage customer service. Update: Quality is horrible, the bed broke a year after. Not...