The Cheese Shop, Joo Chiat — Local services in Singapore

Arranged for a delivery for a birthday celebration and had things planned around the delivery. However no attempt was made to inform when the delivery was delayed and staff was extremely rude when asked about the delay and even tried to have a shouting contest over the phone with me.

Even good product can't save their terrible service.

In response to your reply, Chris.

Indeed, a time slot within 1-5pm was selected, but there were follow up email and text which specifically mentioned that delivery will arrive , I quote "within" said time. The wording was specific, isn't it normal to assume that due diligence was done on your end and that the information would be accurate? A call or text to inform about a possible late delivery would have been nice, but instead your staff was insinuating that it's my fault for not anticipated delays, and the timeline was an "estimate" (no mention of any estimate at all).

With regards to the refund, I appreciate the gesture, but let's not forget that time was wasted, plans were foiled, and most importantly it was only offered after a rude phone call with your staff.

So instead of spinning a bully narrative, consider working on accountability...

The Cheese Shop on Joo Chiat Road is a must-visit spot for cheese enthusiasts in Singapore, lah. This small shop has got a great selection of cheeses from all over the world, and the staff are super friendly and know their stuff. They'll help you pick out the perfect cheese to suit your taste.

One of their best cheeses is the truffle Brie, which I absolutely love, sia! This cheese is so soft and creamy, and the truffle flavor is really unique. It goes perfectly with the rich, buttery Brie, and the aroma is really musky and earthy. You can pair it with crackers, bread, or fruit, or add it to a cheeseboard for a truly indulgent treat.

The Cheese Shop on Joo Chiat Road is also really focused on sustainability and ethical sourcing, which is great. They've got a range of artisanal cheeses, some of which are made using local ingredients and traditional methods.

Overall, if you're a fan of cheese, you gotta check out The Cheese Shop on Joo Chiat Road, man. And if you're into truffle Brie, trust me, you won't be...

1. although they had trace together QR code and a temperature scanner a) no one checked if people logged in b) no one checked the temperatures c) no one seemed to be counting people entering and social distancing was such a problem that I was bumped into 2) they refused to accept my cash because of “covid” insisting on electronic payment a) covid is a respiratory disease. Of all the people who have been infected what evidence is there that anyone was infected through contact with money? b) if they were really concerned about covid why were they so lax about monitoring and social distancing? c) how could they afford to have lost a sale? d) do the epayment companies offer kickbacks to businesses in order to make the practice profitable? 3) I prefer The Cheese Ark in Queenstown anyway—much more interesting stuff and seem to care about...