Game Vincent East London — Local services in Vincent, East London

GAME STORE VINCENT PARK-DISHONEST & DISGUSTING SERVICE FROM MANAGEMENT Went to Game Vincent Park in East London to go purchase a Samsung A13 phone that was on special. I called in to find out if they had the phone that was on special and Sanele said they had plenty in stock. Upon my arrival at 13:10, she, asked me if I was the lady that had called for the phone, and I said yes. she than said that they had a problem as the phones were scanning at full price and I had to 2 options to buy it at the full price or wait for their manager who was on lunch and will be back at 14h:00...so I asked if there isn't another manager who could authorize this, she mentioned that Paul will not be able to and naturally I opted to wait...The manager Sharad( something like that) got back at 14:30, after numerous calls from, Sanele. He was so rude. Did not apologize for being late and totally disregarded me. He than said that the special has ended and the phones are scanning full price... I showed him the add in the paper and online. I than told him that my friend who works at Beacon Bay Retail Park, got the phone on special today...he than said I should go to Game Beacon Bay...I explained that I work here in Vincent and it will be way out of my reach, as I am based here in Vincent , especially when Vincent has stock of the item. I have bought most of my major items from Game and never have I been treated so badly and discriminated against. I had to pay full price for a product that is on special, when the special was active. I felt robbed and lied to...False advertising is ...Never have I experienced such poor...

I am writing to you in regards to the recent repair of my generator that was purchased from your company just three months ago. The generator unfortunately broke down within the warranty period and was taken to Game Vincent for repair. I was recently informed by Game Vincent that I am now responsible for the repair costs due to carbon build-up in the exhaust. I find this information to be quite concerning as the generator has only been used for three months, and I cannot see how carbon could have built up to such an extent within this short period of time. As a result, I am requesting a registered letter from the company that inspected the generator outlining the root cause of the problem and how the carbon build-up occurred within such a short period of time. I believe this information will help me to better understand the problem and determine whether the repair costs are justified. I kindly request that you address this issue as soon as possible and provide me with the necessary information to resolve this matter in a timely and satisfactory manner. Thank you for your attention to this...

Game Vincent is a hub to many and I had many of my colleagues and friends referring me to the store because of the specials and variety of goods they stock. On more than 1 occasion and different times of the day, I had enquiries at their electronic, appliance and furniture departments and I had to wait a long time for the right person to assist me.

Will it be possible to ensure that staff is at their various departments and have someone to relieve them when needed? Also whoever relieves them have knowledge about the product in that department, please? Especially now with the COVID19 pandemic, you would not need your store to be overcrowded because people are waiting on 1 person to help them. I am looking forward to visiting your store and enjoy amazing service.

Thank...