Salobre Golf — Local services in San Bartolomé de Tirajana

I booked directly with the hotel and time to respond to emails was not very responsive. Reception on arrival was good and we were very informed. The spa never responded to my wife's email before arrival. We requested a specific room for an additional fee which we didn’t get, were not told before arrival the room was not suitable for us, the one we chose had an adjoining room for large families. We were offered an alternative but for an additional charge. Our room was tired, carpet fraying up against one skirting, bathroom door handle came off and signs of general wear. We had booked a double bed but we got two singles pushed together. The room was very clean and cleaning staff were great. Over all dining experience was very good and serving staff polite and helpful. Sidecar restaurant was excellent. The S club, service was slow, i had to approach the bar many times to get drinks. We waited over 20 minutes from order to drink and i had to revisit the bar to check on progress after ordering. They shut the bar with the final 15 mins of play still to go of the masters on the final night, at a golf hotel, a specific hotel with two golf courses and its own pro shop and driving range!!!! needless to say the guests in the bar watching were lost for words. Why didn't the management not consider this in their planning. Golf course was plastic free with no bottled water but with water points in pro shop and on the course. on course water point was broken for the 5 days we were there. New course was only half open and looked as though some holes were still being worked on. they had taken turf away on the front of one fairway. old course was very nice and well looked after. What has prompted me to write this review is that i now cannot get a response from the hotel. i have emailed 6 times asking for help to locate my sons Nintendo switch case that he left in the room and I've had one response saying they will ask house keeping and nothing since, two week since we left. It is a hotel of two halves, some things are done very well, others very poorly and it is marketed as a...

Absolutely fabulous place !! By far the greatest, most comfortable and salubrious accommodation my wife and I ever stayed in.

So peaceful, tranquil and quiet 24/7.

Very high standard villas with every conceivable facility and feature in the villas. Including satellite TV with English speaking news channels. And Netflix & Apple TV.

A view to die for from every villa.

Clearly aimed at the professional classes and upper classes and moneyed fraternity.

This is certainly NOT your usual tiny shoebox room, located at the swimming pool edge, with another 100 commoners. No great unwashed, lower order working class, lager louts here. No fat, obese young mothers doting over their screeching & wailing brats here. Playa del Ingles - it aint.

Salobre caters for the more mature, refined, educated, high class professional along with their fat wallets.

The multi lingual girls in the office are super friendly and helpful.

The only negative is the price. They are VERY expensive !! A bit too expensive perhaps. But heavenly beautiful.

Ciaran Mc ...

This is NOT a ROAD cycling friendly hotel. The hotel website claims to be cycling friendly with a dedicated room for bikes but this is not the case in our opinion. The cycle storage room is defunct and full of sofas and unused furniture. The main issue however is the fact that it is impossible to cycle on a road bike out of the hotel onto the wonderful roads of Gran Canaria. The only option that isn’t a rocky 1-2km track is onto the motorway where cycling is strictly forbidden. We booked this hotel on the basis of it being cycle friendly and feel that, at the very least, the website should state that access to road cycling is impossible without a car or using the shuttle bus to the beach (which doesn’t advertise the fact that it might take your bike and also doesn’t start until 10am which is later than we like to go out). It should also remove reference to the cycle storage room as it is no longer in use.

Other than the cycle friendly issue though, the hotel is very nice with nice staff, great food and a nice atmosphere. If it wasn’t for the cycling issue, we...