I recently had a negative experience at Adana take-out restaurant that left me disappointed and frustrated. While the food was not bad, I was upset to find that the price I was charged did not match the price listed on the menu on display. When I brought this to the attention of the owner, I was met with a rude and unpolite response, which only added to my disappointment.
I found it unacceptable to be overcharged in this way without any warning beforehand. The owner's response only added insult to injury, as they tried to blame Covid and came up with many other excuses.
As a paying customer, I expect transparency and honesty when it comes to pricing. If there is a mistake or discrepancy, it should be addressed promptly and courteously. However, in this case, the owner's response was unacceptable and only served to further frustrate me.
When reading through past reviews it came to my attention that customers had similar issues about wrong prices charged in the past at this take-out restaurant.
I hope that this restaurant can take steps to improve their customer service and address issues like this in a more professional and respectful manner. As for myself, I am hesitant to return to this establishment in the future, and I would caution others to be aware of the potential for...
   Read moreLa pizza ed il kebab sono buonissimi niente da dire! C’è un motivo per cui do 2 stelle.Andavo spesso a mangiare il kebab con delle colleghe, terminati dei corsi serali, costo 10fr per la piadina. Una sera il cassiere mi dice 10, poi si mette in mezzo un ragazzo e dice “ e no 11fr perché la carne è aumentata” il prezzo esposto era 10 ma non avevo voglia di discutere , pago 2 kebab 22 fr e andiamo via. Ritorno dopo qualche settimana ed era di nuovo 10fr! mi arriva il volantino a casa ed il prezzo è 10fr. Penso “fa niente!” Qualche settimana fa ordino una pizza famiglia, metà bresaola e metà Margherita. Do per scontato che il prezzo sia metà della bresaola e metà della margherita e invece no! Mi fanno pagare il prezzo intero di una bresaola! Che dire?Tutto buono ma non sono onesti, facendo così non ci guadagnate anzi...
   Read moreBe aware, almost no one working in that place wear a mask. I decided to collect my order direcly in ADANA. It was very dissppointing surprise after so many positive reviews. On the other hand if you are not afaid of Covid pizza size seems to be...
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