Tried to order the evening news last night to get my daughterās school photo on it. Called to say they sold out so I asked to cancel my order. They said that was ok , they would cancel it.
Friendly guy turned up at the door two hours later holding two copies, which he had driven all round the place searching other shops looking for so that they could get it for me. Totally unexpected, and way over and above customer service. I couldnāt go out looking for one late at night with three small children.
Use them fairly regularly and canāt fault them at all but last night was such a kind thing to do. Thank you so much! It...
Ā Ā Ā Read moreGilmerton grocers is a wonderful shop. Ram the owner has offered deliveries for me as Iām disabled way before they done deliveries.when it was just him and his wife they were so kind and helpful. it is an Amazing community Shop he literally cares for all his customers. Iāve just ordered my brother-in-law 2 sliced sausage rolls and I had the macaroni and cheese which was delicious. Amazing value. Truly fantastic service their. well done guys you have done an amazing job.keep up...
Ā Ā Ā Read moreRam, the shop owner, is an absolute gentleman. Fiona, the shop manager, is always happy and cheerful. Both of them make shopping there a really nice experience. From a business perspective, they have a great selection of products within the store, plus the convenience of a Hermes drop off point, cash machine and e-cig stands. Highly...
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