Scottish Lavender Oils — Local services in Great Britain

What an awkward review to write. Don't like having to write a bad review of a small family business, but equally don't want families to be disappointed with days out or spend money without awareness of what they may get. Our visit was best summed up by the family in front of us being told the pricing when they said it used to be free and walking out.

The farm is a couple of small fields with different strains of lavender and wild flowers (chamomile, mint etc) being grown. There's also a marquee with a couple of seats as the "picnic area" and two portaloos, plus a tent where admission is charged and a small range of lavender products. Oh, there are also a couple of brollies to borrow if it's raining. That's it... No disabled loos, no baby changing facility, no water fountains, no café, nothing. There are tours of the distillery at certain times, but it's not clear on website what maximum numbers are and so on.

Here's the thing, the beds themselves are lively and I'm sure the tour of the nearby distillery is interesting, but if you don't get the opportunity to go on one because of the timing of your visit, the admission price (ten pounds an adult at time of writing) simply feels way too high. It feels like there should be a nominal price per car to visit and then a separate charge for the distillery tour in the actual building. If you arrive outside of the tour times, the admission price feels excessive.

Some reviews from last year complain of a five pounds admission, but ten pounds per adult if you don't get to go on the tour???

We've visited other lavender farms over the years and they're never hundreds of acres of field by the nature of their planting and harvesting. The difference is the others have usually had one or more play areas, small café, walking trails etc. to keep folk entertained while waiting for the tour. One in North Yorkshire has a mini railway, climbing walls etc and was a mini attraction in itself.

So, you pays your money and you takes your choice. Tour may be fascinating, but if you arrive at the wrong time or the tour is full, you're paying an awful lot of money to walk round a field for half an hour. We travelled quite a way to visit and it sadly really made for a...

Very expensive for what it was. Almost £20 for two adults. I would have been happy with £5 each. I think the ticket price is far too steep. Great for a small excursion, spent about half an hour tops.

I also left this review on Facebook but sadly Rory clearly does not like responses and so he removes that ability by blocking them. Poor show Rory. So I have amended my review to one star and just for the benefit of Rory my response is attached:

Hello Rory,

It’s not that we chose not to go on your “tour of the distillery” it was that we had arrived not long after 1pm and the next tour wasn’t until 3pm, unfortunately given we had walked around your two fields in around 30 minutes, sitting around for an hour whilst we await your next tour wasn’t our idea of fun and without that tour it’s just two small fields with flowers.

In terms of people showing us around, all of your staff were preoccupied selling people tickets and other expensive items from your small shop. There was no one around the fields available to ask questions or “show us around”.

Your prices have doubled in the last couple of years from what I can tell from the reviews and it would appear it’s not just me that finds your entry fee excessive for what is on offer.

I get that you have costs and overheads, I am not disputing that and I guess that’s for you to work out. I can see you are passionate about what you do but you have to take the feedback on the chin, your price point is too expensive even with a tour which aren’t frequent enough.

Feedback is a gift that you can chose to do with what you will. I had seen some excellent pictures on social media of your place and thought I’d check it out. I was going to post some pictures on my own social media page (with 35k followers) but alas I was disappointed in the experience and the price and subsequently your poor consumer...

Travelled there from the City of Edinburgh by Stagecoach X56. The bus was reliable. Luckily the weather was sunny and without any strong wind.

Without any expectations from the beginning as we have visited similar lavender field in japan years ago.

Surprised to discover there was a guided tour , as an organic farming or gardening lover, the guided tour was infomative and knowledgable.

Surprising the distillery process of the oil is the traditional ones which quality matters . We are not professional users thus we do not join the distillery workshop, but those interested in high quality oil essence or perfumes must join the distillery workshop. It will be a valuable chance to distinguish how the distillery process affects the quality of the final products.

The whole field is suitable for the city guys to have a chill and relax trip here, where we discovered other visitors was sitting causally in between the field, had their own picnic and chatted freely.

Meanwhile , we enjoyed our takeaway crepes from the local cafe - Avant Garde , sitting on the leather sofa under the canoply ( similar to glamping ) in front of the "purple sea".

Our children found a half-pink grasshopper there which should be rare and guessed it should be only been found in good and raw quality grassland.

we brought our own drinks and hot water ( as the farm owner provided tea bags). there also provided temporarily washrooms with sink , abundant of parking space, hope the...