Well what can I say !! "Award winning restaurant "!!! No award for taking/or sending the correct order or appropriate customer service.
After quite a long wait. I phoned up to be told "as you are further away its on its way!!" If you don't want to accept orders from Clydebank remove the area from your Facebook page and when you take the postcode don't then say it's no problem!!!
The wrong order arrives ....When I phone up I am very rudely told that is what I ordered!!! So I order a Satay noodle box instead of a Satay Rosti box when my daughter hates noodles !!! Really.... Well I know what I ordered and it wasn't noodles...shame.
I was left with no alternative but to end the call rather listen to you continuously accuse me of ordering the wrong thing. I have never dealt with such a cheeky and nasty person in my life.
Good luck dealing with this business 1st time my daughter had tried it and I don't eat Chinese food so it will he the last .
Edit...at no time did you offer compensation of any kind!! What were you planning to do? Send a cash refund back to my house since its only cash you accept!!! You were just refusing to accept blame and you are to...
   Read moreOrdered beef curry, fried rice, plain chow mein, onion rings, salt & chilli chips, sweet & sour chicken balls for £31.
Quite a long wait about an hour which is absolutely fine and made me think it's busy because it must be good. Best to phone ahead to save a long wait. The chow mein and curry was nice.
Looked and smelled good and I really wanted to enjoy it due to it being award winning to. But the chicken balls, onion rings, rice and chips didn't seem fresh. The batter was over cooked, hard and really dry unfortunately.
Also only one person was handling two phone lines ringing, taking in person orders and dealing with collection customers which is alot. So a few people left waiting to have their order taken.
Sorry was disappointed so wouldnt be back after comparing it to the likes of Ichai their batter is soft and the food seems fresher. Not looking for any refund or anything just wanting to give the honest feedback as it could be improved. Thanks and...
Ā Ā Ā Read moreWe ordered from the sky dragon drumchapel after being recommended by a friend. We ordered the Korean sesame chilli chicken, thin plain noodles, spring rolls & my partner got the giant chicken curry chicken ball.
My partner waited around 30 minutes in the shop on our order. Spring rolls were nice. The first bite of the chilli chicken was really salty so I decided to take another forkful of the chicken with less sauce and some of the noodles. The salt from the noodles was absolutely vile. (I am a salt lover but this is burn your tongue salty. My partner and our oldest child thought the same so this is not just an excuse or that we have sensitive mouths haha). It was expensive & it all went in the bin. If you want to eat forkfuls of salt I would order from here.
Really donāt understand the hype, just one of these ones that people go to because itās ātik tok famousā. Would not go back this has actually put me off Chinese food for...
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