Love spa with stunning views across the lake. We did the sunday package which is great value, unfortunately due to trains we were running a bit late, but the restaurant kindly accommodated us with a 30 mins later table to eat and we just had 2 courses rather than the full three, all food lovely and good portions we did not need a starter. We got to the spa 15 mins late but as we called ahead they let us know we could either swap to a later session or just have a bit less time which we opted for. All areas of the spa are immaculate, so many saunas, showers and even Elemis products to sample! The pool has a stunning look over the scenery and great for a photo. The spa was not overcrowded, they only let as many people book as they can accommodate which makes it so much more relaxing vs some spas I’ve been where they are too busy. The package also included a soft drink or glass of Prosecco which was nice too. I will hopefully return and book a treatment the next time as all staff I spoke to...
   Read moreBeautiful location, me and my daughter visited here for the 1st time. We were bothered by the weather forecast which showed heavy rain and gales. The outside pool was really warm so it did not matter that it was raining. It was enjoyable. Pool was smaller than I thought it would be, not much room for a swim if there were a lot of people in there. There weren't many loungers inside and we never got to sit on them. Not sure if they limit how many people go in at once, but I can imagine it getting overcrowded otherwise. My back and foot massage was amazing, the best I have ever had although we were 5 mins late being taken in and we got 45 mins instead of the 50 we paid for. Didn't like the receptionist she didn't seem friendly at all. She knew it was our 1st time visiting, nobody in the changing rooms knew how to use the lockers as she hadn't explained to anyone and she needs to watch her facial expressions when talking to people. Found her a bit off. Rest of the staff were lovely...
   Read moreMy daughter and myself visited Lodore Falls yesterday and had bought an afternoon package. The overall look of the hotel and spa is quite contemporary. A kind of ‘Lakes’ meets ‘Swiss chalet’ feel. The view of Derwentwater, the Catbells and the forested crag, to die for! The staff, surroundings and food were fabulous in Mizi. The amenities in the Spa are very luxurious and special, particularly the outdoor hydrotherapy pool. We enjoyed a glass of champagne whilst admiring the peaceful views. The massage (mine delivered by the lovely and very talented Kim), were just what we needed and on a heated bed too!! Only a couple of minor niggles... The spa receptionist should have given us a tour of the facilities (as another receptionist did with another guest on our leaving) and she didn’t replenish the tissues in the changing room which I let her know had run out. Would we return? Most definitely!! An overall wonderful...
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