Topseal Systems Ltd — Local services in Great Britain

We used a Topseal approved installer for our garage roof but they used a gutter that was not Topseal approved. At one point they persuaded the installer to replace the gutter and “retrained” them. The installer later refused to do the replacement, so we can’t get a Topseal guarantee. Topseal say they can’t be responsible for their approved roofers work and can’t take them off their approved list now, as they retrained them. Update after Response from the Owner: I wasn't aware of any solutions that were offered by Topseal to rectify this issue once the installer said they wouldn't replace the gutter, so I emailed them (just over a week ago) to ask what these solutions were. They haven't replied. I left my review after it was clear the issue would not be resolved. Their implication that the reason this didn't happen was because I didn't wish to engage with them makes me even more...

Described on Google as a roofing supply shop, we thought we would be able to buy products to reseal our flat roof which had originally been done using Topseal ten years ago. We rang up to check whether we could call in and buy Topseal and acetone and this was confirmed. However on arrival it was made clear that products were not available for the relatively small area we were looking to treat. They don't seem to supply to those outside the industry and it would have been helpful to know that beforehand....

Had their fibreglass roof installed just few months ago. It's great quality and reasonable price. In fact it's cheaper than a couple of quotes from local traders we received because the individual builders would try to take advantage if they feel you don't have much knowledge about the roof system. I also received follow up phone calls from the head office to make sure their approved contractor has done everything right. Would use them again if we come across...