The Dog House Pet Resort LLC — Local services in Acworth

My dog had been attending this daycare for months (close to 1 year). Up until last week I assumed everything was going great. Every time he was picked up we were told he did great! So getting a call last week that he was no longer allowed to attend due to his energy level really threw me off. I mean I know he is hyper, I explained that on day 1. I called back and asked to speak with someone regarding what exactly happened. I spoke to a manager who stated he didn’t know all the details but let me know that my dogs high energy was causing other dogs to fight, which in turn led him being put up in a separate kennel area. He also stated that his recall was not good and he was becoming aggressive with the leash. He told me that the trainer or manager would reach out to me to discuss further as he wasn’t aware of why I was not told about this sooner. No one called. So I called back and asked to speak with the trainer and was told she wasn’t in but she would call me the following day. Still never received a call. All I wanted was an explanation of what exactly happened so I know I’m the future how to proceed with taking him to other daycares or boarding. I’m extremely disappointed on how this was handled and I feel like the least they could have done was returned my call.

Please just make sure that if your dog is on the hyper side or has questionable behaviors you ask to speak to a manager every now and then to make sure there is nothing going on that you are unaware of, as the kennel staff apparently can’t say anything but they did great, even when my dog was on his way to being kicked out of...

It's a long review but well deserved.

I've been going to the Dog House for many years. Milo, my Pom, was very well taken care of while he was with us. He had anxiety issues but Becky, his wonderful groomer, made sure he got in and got out in a very timely fashion. She cared for him like I did. I truly appreciate everything she did for Milo.

We, my "kids" and I are 2 generation Dog House lovers. My kids have the 2 German Shepherds in the pic attached, Murphy, on the Left (He's 5) and Hawk, on the Right (he's 2) and they absolutely LOVE it at the Dog House. They join their friends for "Play Days" Wed and Saturdays. OMGooodness, they cry so loud rounding the corner to the Dog House and when they are greeted at the door, it's like being home. Never has anyone ever been upset with them. They can be a handful as they are very lively pups.

Lorrie has the most amazing staff. She is very well versed in all sorts of doggie issues..She will sit and chat with you if you have questions. She takes the time to get to know us and our pets. She knows each and every pup's name and their mannerisms. Just this morning she was dancing the "Monster Mash" with Murphy and Hawk :)

I am so very thankful and so are my kids, for the Dog House and all the amazing, wonderful humans working there.

If you're looking for a GREAT place to take your pet for grooming, play days, pupper parties, and boarding, you have found it in the DOG House.

Where a pup can be a pup. And their human KNOWS they are treated like FAMILY.

Cheers to the Dog House... Murphy, Hawk, Scotty, Arod, ...

1 day and he caught Kennel Cough!!! I was trying to find a doggy daycare for my dog a few days a week and the reviews were good so I thought I'd give them a try.

We arrived at 10am on a Monday for the 15 min assessment where they bring different dogs in one at a time to make sure your dog doesn't show aggression. They came to tell me my dog passed the assessment and could stay the rest of the day for free.

I left him there til 4pm and when I picked him up, the person that brought him out said she hadn't been working in the area he was so she couldn't tell me how his first day had been. My 1st thought was I didn't like that. You should at least have someone that can let a parent know how their pup's 1st day went.

By Friday he was coughing and hacking terribly. I brought him to the vet and with a $500 vet bill, they said he'd picked up Kennel Cough. Which he has NEVER had. He's never been boarded, off leash at a dog park or been to doggy daycare before this. Due to covid we don't really go anywhere so I thought this would be nice for him.

NEVER AGAIN will we frequent this establishment. I called to tell them and the front desk person said, "I don't know how that's possible, we haven't had an outbreak here, but I'll tell the owner." She didn't bother to get my name or number, my dog's name or the date we'd been there. We...