Happy Trails Pet Center — Local services in Acworth

On the day of November 23, I picked Hannah up from daycare around 4:10 PM. She seemed fine, but the guy at the front desk told me she did not get a bathe! I was slightly confused and irritated because I was expecting her to be clean. I asked him why he didn’t call me and he sarcastically said, “why would we call you for that?” And then he told the lady I was upset when all I was doing was asking questions as to why she was not clean! I guess that was him trying to make me seem like the angry black woman in that moment! The gag is, if I was angry… I would’ve said that and it would have been known by my actions! Either way, they claimed she didn’t want to take a bath, but that has never happened before! She has had at least five baths and has done fine every time. That’s not what I’m tripping about. She has had three bouts of diarrhea since she got home! The diarrhea that squirts out like water! At 10:30 PM, 11:30 PM last night and 6:30 AM which is why I’m making this at 6:54 AM! I’m not sure what happened or what they fed her, but I will get to the bottom of it! I don’t appreciate it one bit And I don’t appreciate his sarcasm either! This is not cool and she will not be coming back! They didn’t even seem concerned and I’m sure they talked about me when I left yesterday! I don’t care anything about that though, my concern is my fur baby! And then she tried to use what I told her in confidence against me by saying that I’ve been going through things and her not wanting to take a bath may have to do with that! I GAVE UP my apartment October 21 and we have been just fine ever since in a hotel living life as normal, so why would you try to throw that back in my face? That’s something that a narcissist would do! Either way, I don’t appreciate it and like I said she will not...

Took my dog there for an evaluation and playday. During the introduction/tour owner showed a long flexible pole with loose strips on end of it and said they will carry it and use by swinging it in front of them to keep the dogs from rushing the gates and to keep them in line if necessary; may touch dog on hind with it to get them to move or listen. Also said they may use a spray bottle with vinegar and something else in it or hose to squirt dogs to stop an interaction. Watched the cameras ALL the time and saw some disturbing things. One dog was literally kicked/pushed with a worker's foot on the hind end to get it up and moving out of the kennel. Another dog was struck what appeared to be hard on the hind end with that pole end; appearing as if he went the wrong way. The pole was swung very quickly in front of a worker to move dogs back like she said it would be; some of them cowered at it…have seen that reaction prior in dogs that have been struck. Too many dogs in play areas at same time for my liking. AND all they seemed to do was meander about and follow the worker around the yard; once in a great while the worker would pet a dog and then push others away that also wanted petting/attention. Pretty sad. Owner talks a good line about dog psychology and treatment when you inquire. These are observations by an owner, and if it had been my dog that had the interactions above with staff, I would have been there immediately. And by the way, you have no idea what my background/knowledge/training is… You are right, you don’t send dogs home injured or needing vet care due to problems or interactions with other dogs. You keep the dogs safe. Your tactics are just not...

Took our puppy here for an evaluation to board. Our puppy hasnt been around other dogs before, so he may have been a bit overwhelmed in an environment surrounded by lots of dogs. As soon as I walked in he was being shuffled back to the boarding area. He was nervous about going with her and he wasn't given any time to calm down before going back. Then she was talking about him not passing the evaluation before he was even back into the kennel. Obviously, it didn't work out and I had to pick him up after a few hours.

With recommendation from a family friend, we took him to Pet Play Place in Kennesaw for a similar evaluation process. We were able to sit with him and the staff for a few minutes for him to get comfortable with them before he went back to the kennels. Their process is they introduce him to other dogs individually and it worked out much better for our dog. He was able to get more confident and was comfortable and playing with other dogs by the end of evaluation day.

Happy trails might be the right kennel for your dog, but it didn't work out for our puppy and the owner made it seem like that was going to be outcome as soon as I handed her the leash.

They do have some nice features if you have an older dog that's more comfortable in new environments and around other dogs. They have Webcams for you to watch your dog, they have grooming services, and they follow your dog's eating schedule if you provide it for them. The staff seemed like they cared about your pet. Their process didn't work out for our puppy, but if you have a dog that's been socialized before they seemed like a...