CHECK THEIR BETTER BUSINESS BUREAU RATING!!! My landlord called Micheal Simpkins about fixing my refrigerator. He came over after cancelling a few appointments, took a part out of the fridge, and said he'd be back to replace it in 2 days. 2 months later, he promised to come back to back days, and cancelled both days. When I told him I couldn't keep making appointments, he told me he didnt have to show up for our appointments, because it was my land lord who paid him, not me. Then told me I had mental problems and didn't know anything about refrigerators before hanging up on me.
UPDATE: Unless the owner deletes his OWN 5 STAR REVIEW, you see that he is calling a customer "insane". Also, please go check his BBB rating. As you can see, there currently IS NO rating. Click on "Complaints". See how it says "No closed cases in last three years"? Not sure if you can see it or not, but this original review was three years old. He waited until the complaints rolled off and is now bragging about the fact that he has NO rating. On top of lying and calling customers that he treated wrong "insane"? Classy.
UPDATE: As you can see from his response, he blatantly says he doesn't have to do anything because I wasn't the landlord. The landlord DID call him out, and he promised to come back and fix the issue and never did. Then calls his customer's tenant names on the phone.
This man is...
Read moreGreat Service! The gentlemen were prompt and trustworthy. We replaced all of our kitchen appliances and was extremely happy with the product and the price!! I recommend Star Appliances to anyone in the CSRA. They were even willing to work with my busy schedule and setting up a time that best suits my family. I will be back for my new...
Read moreStar Appliance came highly recommended and now I know why. They were prompt, efficient, knowledgeable, and had great communication. It is nice to be able to interact with the owner himself and he was the one that came out to our house to assess our HVAC issue. My husband and I recommend Star Appliances for all your...
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