I used to love this store especially the furniture and the service I received from Nick. Apparently he no longer works there and the entire staff is new. The store has many of it's same great furniture and decor which was nice to see. The issue was the odor and the salespeople. The store wreaks of cigarette smoke!! It was so bad it actually burned my eyes as well as my fiancee's!! When we got home our clothes wreaked too. The salesperson that came up to us had very offensive cigarette breath!! All the beautiful furniture has/ had cigarette odors on it!! It was such a disappointment. We had full intentions of buying new recliners or a combo recleiner couch plus some other accessories.......I was very bummed because I drove over from Crosslake, Mn and wanted to show my Fiancee the cool store. I will say the gal with the pierced nose and the lady at the check out were GREAT!! The salesmen lacked professionalism and didn't seem to care about helping us. They seemed more preoccupied being/ hanging out in the back area ( for employees only) of the store... I do hope this message helps whomever owns the business??? I would love to give Aitkin Unclaimed Freight another try...
   Read moreLots of things here! You can pretty much find anything you are looking for. I found stuff I didn't know I needed yet. Some stuff is unique. I don't believe it's all 'unclaimed freight' however. We walked through the furniture area and you could actually order furniture in different patterns if you didn't like the ones they had. Hmmmm... the man working the area did say they deliver which was nice to know. We were just looking because it was our first time here, we didn't need furniture. They were more expensive than we thought they would be. You would think 'unclaimed' they'd like to get rid of it asap, especially if they have the hookup for more 'unclaimed' items. I paid $1.29 for a used deck of cards from a casino that I probably could have gotten free from the casino. The shelves are fully stocked and...
   Read moreWe bought a chair from Aitkin unclaimed freight with the understanding the matching chair would come in the next week… Four weeks later it still was not in… Called they said we could return the chair we got because the other chair had no sign of ever getting there… Went in the next day to return the chair and was told we could not return the chair… We were planning on returning the chair and getting two that matched plus a matching sofa and loveseat… Needless to say they lost our business… Sadly we went to Brainerd and bought all new furniture for our living room… We are now stuck with a chair that does not...
   Read more