Abbott Diabetes Care Inc. — Local services in Alameda

45 minutes trying to understand some jibberish spoken by somebody that could not even pronounce the name of the country they are in so I could understand. They ask for information not in any way connected to the issue we are trying to resolve. Google their business and you will see a loading dock door on the back of a building in Alameda CA. If you are doing research on a company you plan to use their product for your medical health I would strongly suggest you skip this one and find another. Even if the alternative product cost more I would gladly pay it to have a device that is trustworthy so you can avoid a very...

This customer service team has no idea what their product is or how to troubleshoot. If it's not on the screen they cannot deal with it. I have had multiple sensor failures and all they will do is ship a new sensor rather than troubleshoot what the problem may be. Since the sensors can be temperature sensitive she said that the cardboard box will protect it. Obviously not in anyway aware of what northern Wisconsin is like in November. Good luck is all I have to say. May God...

I’m very upset! I’m on the phone with your customer support. This is my 3rd call today. First call I was put on hold after explaining my issues & the line dropped. 2nd call your rep told me to talk to my insurance & my doctor if I wasn’t happy with your product! I’m currently on hold to speak to a supervisor. It’s been more than a half hour. The last 3 sensors I’ve purchased have been defective. They’re $70.00 dollars each!...