Overly's Automotive & Offroad — Local services in Alcoa

Gave details of problems my jeep was having. Was told they had nothing booked for two week. Bring it on up. Payed for a roll back 1.5hr drive. Dropped off waited a week called and they didn't even know they had my jeep lol. So I had to re explain what it was doing. They told me they are busy doing brakes. Waited another 3 days before calling still no progress. I told them I'm was sharing vehicles if they could find time to check it out I would really appreciate it. Then a week later I called to see what the progess was and he said just come get it we don't want to look at it... So it appears that if you don't have bolt on bumpers or breaks that need done or oil changing this shop is not the place to go to. Very disappointed in a place of business that don't inform you then tells you to...

They do a great job and very professional. I brought my ram 1500 in for a 3 1/2 inch lift, during that time my truck aquired a very large scratch on the driver side rear. I contacted Brian and told him about it. Without hesitation he was very honest and had my truck in the body shop getting it fixed with in a week. I was very surprised that they are still good respectable businesses still out there. I can't thank you enough for your honesty and great workmanship. I will always give you guys my business and point people in your all's direction. Thanks...

Took my ranger truck to Overly's off road after having several test ran on it from other locations that was telling my to change my pugs and plug wires and coil pack....I changed them at least 3 different times and it did not fix the problem. Overly's fixed my truck and I haven't had the engine light come back on nor has it lost power while setting at setting at a red light. Very satisfied and it was money well spent to get my truck back to running like it should! Thank you so much Mr....