When my father passed away, there were many employees at Brookside Funeral Home who were both professional and comforting during my recent loss.
Vydelia, the memories lady, was truly remarkable. She was able to crop my dad from a picture and turn it into a beautiful 16 x 20 canvas framed picture. Vydelia also meticulously prepared the program folder for the funeral.
Crystal did an outstanding job as well. There was a question about what format the video should be in to be compatible with the funeral home’s equipment and she was the only person that knew the answer. Crystal also worked with me to obtain the death certificate. She is very detailed oriented and easy to work with.
Deeanna & Josh coordinated the Visitation. They were so helpful in making sure that Dad looked his best. Setup, video and music ran perfectly.
Rita and Patrick assisted during the funeral. They were very attentive in making sure that all parts of the service ran smoothly. I’m so grateful that Patrick packed up all the pictures/flowers and loaded them into my car.
One more person that I want to mention is Linda Ramirez, who works on the cemetery side. She was at the initial meeting and also at the graveside service. Linda is very knowledgeable, personable, and compassionate. I don’t know if I could have made it through the initial meeting...
Read moreOn Behalf of Carl D. Farris: I would like to express how great of a job Mrs. Harrison did on handling my family situation. Dealing with the loss of my son, Chasedon Dwayne Farris, Sr., was beyond overwhelming and unexpected to say the least. The compassion and patience shown by Ms. Harrison to assist during this time was without question done in a spirit of excellence and genuine concern.
I am the type of person that will write and/or call when things are bad and do likewise when things are good. Mrs. Harrison, in my personal opinion, work ethics went above and beyond to ease all concerns for myself and my family during this very difficult time in our lives. She was pleasant and made me feel like a family member rather than an employee of a funeral home. I will be forever grateful to her for her professionalism and the words of comfort she provided. Death is one of the most difficult things in life to deal with especially when having to bury a child, my first-born son. I wish there were more people like her in the world today.
Thank you for employing such fine people like Mrs. Harrison, someone of integrity, kindness and even more so awesome customer...
Read moreI recently used brookside for the service of my dear grandson who died in an accident. The people there were so caring, understanding and helpful. My family and I were treated like we were members of their own families. I'm disabled and they went out of their way to come to my home and meet with us. The service was so personal and truly beautiful. It reflected our grandsons personality. Right down to the red racing stripes placed on his silver grey casket to match his pride and joy, his Challenger srt8 sport car. The memory book they provided is so very nice...I also used them two years ago for my husband's cremation and service. The service then was good, one person was outstanding, Joel Zapata, but they exceeded in their helpfulness and service this time. The funeral director and assistant manager Janee Jones and Joel Zapata are two very compassionate and caring people. I highly recommend Brookside Memorial Funeral Home and Park on the Eastex Frwy in Houston,...
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