The Experience at Ol' Red Auto was exceptional! Andrew was the first contact i made, and he was extra helpfull, and answered several questions, and was very knowledgeable. I ended up finalizing the purchase with one of his right hand men, Al. He was extremely thorough with the financing and went above and beyond to make me feel like i was getting the best deal possible. Dave, one of the technicians also went way above and beyond in helping me with my mobility challenges, since im a paraplegic, Dave was very knowledgeable and was able to install my hand controls needed for me to drive. And to top it all off, i forgot a pricy tool in the trunk of my trade in, and he was honest to deliver it directly to me at my home. I wanted to commend him and everyone who helped. You really feel the family oriented service that they provide. The selection of vehicles in all price ranges at the car lot is always impressive. If you want a great deal with over the top service, I highly recommend choosing Ol' Red Auto Sales for your next vehicle purchase. You will leave feeling great about your purchase of a top...
Read moreMy wife and I were looking for a car for a while. Nowhere would work with us, despite us having the means to make the payments and being willing to do so. We decided to take a day trip on the back roads through Bernalillo to Santa Fe. We ran into Al at Ol' Red Auto Sales, and we have nothing but amazing things to say. Al was very low pressure with his sales approach when talking about the cars and trucks available, and he was patient with me and my wife because we love to discuss all the details and go over everything when making financial decisions. In the end, we found an amazing Ram 1500. When we drove it off the lot, there was an issue, but Al stepped up to the plate and got the truck completely fixed. He went above and beyond for us. I cannot recommend Ol' Red Auto Sales and Al more highly to anyone looking for a used car or truck. First class...
Read moreSaying this was the best customer service we've ever received would be an understatement. We stumbled upon Ol' Reds by chance while driving home to Minnesota from a family vacation in California when our engine unexpectedly gave out. It was a nightmare- we were stranded in an unfamiliar place with our four kids for a week. The mechanic shop we went to (also fantastic) recommended AL, and he truly became our hero. The only vehicle on the lot that would work for us just so happened to be my dream car. Al went above and beyond to take care of us and get us back on the road. He is truly a salesman like no other, and I'd recommend him to everyone I know. Thank you, Al, for being our knight and shining armor and getting us home safely. Thanks to you, we...
Read more