Navy Exchange Main — Local services in Annapolis

yesterday I went to nex to buy, I went in the company of my mom, we arrived at the register and the old woman, who attended was rude to us, I showed her my military ID since I am a military family (the things that I was going to They were mine so I was responsible for paying for my things), and she asked for my mom's ID, my mom showed her ID, at the time of paying she tells me that I cannot buy and that I cannot pay either, and I I answered that because I couldn't pay or buy? if my mother and I had already shown him our military id! She insisted very rudely that I couldn't pay, and she said that my mom had to pay, my mom asked her again why I couldn't pay, if they were my things? And She continued ignoring us and saying that I couldn't pay. so my mom ended up paying for my things, just because the cashier didn't want me to pay! I called her superior and she did not say, nor did she do absolutely anything. nor did he apologize to us ..! I strongly disagree that the people who provide care to military or military family members are so rude and ill-mannered. I can't believe I showed my military ID and still the cashier wouldn't let me pay. she is very rude and disrespectful. that is the attention they provide to military...

The Navy Exchange isn’t a department store — it’s a supply line, and every sailor or Marine worth his salt knows you’re only as good as your logistics. I walked its decks today and found them squared away. Aisles were clean, goods were lined up like troops on inspection, and the staff had the bearing of a well-trained platoon.

They’ve got everything a fighting man or his family needs: uniforms pressed and ready for action, boots stout enough to cross hell itself, and even a rack of civvies sharp enough to make shore leave worth the wait. Prices are fair — the kind of fair you don’t haggle with, because the Exchange isn’t here to rob you blind; it’s here to keep you in the fight.

If you’re looking for frills, find a mall. If you’re looking for solid gear, a clear-headed cashier, and the sense that someone still believes in service before self, the Navy Exchange will do.

Five stars — and that’s from a man who doesn’t hand out praise unless...

Worst NEX I have ever been to. I have visited this exchange multiple times and all of the employees at the registers are always super rude. We visited due to a sale they showed online on their website. We went in and found the item and went to the front to do a price match and were told they do not price match their website, which is not true. The manager on shift eventually came up and said they have to give us the discounted price because they do price match their website. This is definitely not the first time an employee didn’t know the store policy. We then had placed an online order to get a few more of the jackets on sale for in-store pickup. The employee told us they got the order and to return in 15 min, once we returned the manger came back up to the front and told us they canceled our order because they refuse to sell an item at such a discounted price and pulled it...