Center of Hope Thrift Store — Local services in Anniston

Normally, I don't do this. Generally, I like center of hope. I go there often and buy a lot of things from there, but I had an awful experience this morning. Yesterday I went and bought multiple things there: clothes, shoes, furniture and some space heaters. When i got home yesterday, all three space heaters did not work. I had to go back today and pick up the furniture I bought, so I brought the space heaters back. I told them they did not work. Not only did they plug them all in ad if i was lying to them, but they tried to tell me that there were no refunds or exchanges on these items, pointing to a tiny sign behind a big display. I was understandably upset as I work hard for my money. I had to fight tooth and nail to get a store credit, minus the tax i paid, which, honestly, at this point I barely want to use there. The manager berated me like a child for using adult words there, stating he doesn't cuss. Not for nothing, you are supposed to be a Christian? Stop trying to steal people's money with faulty merchandise. I'm going to use my store credit, but I'm not going back there after that. Really disappointed. I definitely recommend making them test any electronics you want to buy...

I am not sure what is actually going on here. The clothes and shoes are retail priced. I asked for a lower price on a shirt because it had a hole in it and was told no! Who is going to pay $4.50 for a shirt with a hole? The worst thing I've witnessed was an older lady with dementia and they kept saying the store was closing in 20 mins and it was 7pm. Her daughter kept having to explain that "no its not 7:40 mama, Its 7:00" Finally she got so upset the daughter had to take her outside to the car so they could leave. I thought this was a christian company? Lying is still a sin even when you want to leave early... I also overheard a lady explain to a manager that her house had just burnt down and would they help her on the price of a new Christmas Tree she was also told no. Disgraceful!! I ended up getting her name and got my church family to get her a new tree, decorations and lots of other things for her family. Again, I thought (until then) this was a Christian Company. Let me tell you, I don't believe it is that at all. Go to another store. You will get better things at actual Thrift...

Whoever is responsible for pricing needs to get real. I used to love shopping at this thrift store, but the prices have gotten to the point where it is almost worth it to buy brand new. Furniture prices are set at a point as if this place is a well renowned antique store, You get your items for free and you get free labor, people go out of their way to make donations to this facility in hopes of helping out the less fortunate who can't afford things brand new. For you to then in turn price these items at such ridiculous scales is disgusting. This is supposed to be a Christian based organization, and these prices and ways of running business are absolutely sinful. I can't tell you how many times I've picked up an item, and for example, it be listed as $5, only to see the sale sticker from its original store for $2. As long as we are dealing with these horrendous prices with money hungry people calling the shots, I will not shop...