TRULAND Equipment — Local services in Archbold

Took a Stihl brushcutter in for repair and new filters and spark plug. I asked for a call for an estimate prior to actual repair, they took my number and said they would . Never got a call, never got an estimate. I called them a week later and they said it was done. $165 and a half tank of gas later and it wouldn’t restart. Had someone else look at it, and Truland only repaired one fuel line and replaced a filter. It also had another leaking fuel line, a crack in the primer bulb and they did not replace the spark plug. So Not only am I out $165, it’s going to cost more to have...

Had them work on a chainsaw that was not running right. After taking it in a second time because first time was not fixed correctly, they got it running correctly, the problem lies with communication. I told them if it was going to cost a bunch I wanted a phone call. They called and told me they had thrown parts at it and what the parts were going to be but forgot to tell me how much the total bill was going to be. Month and a half later i get a call telling me I owe them money for an unpaid bill that i was not aware i had. Communication is key and my experience...

I took my mower in for repairs, it kept throwing the drive belt ,they put on a new belt and everything was good at first but the belt came off again, the second time they found the real problem replaced the belt and a bad bracket, the original problem and didn't charge me a dime even though it wasn't under warranty, I would definitely recommend them if your looking...