MOOSE TRACKS — Local services in Archdale

Customer service is not always on point. I always over looked it because even though they aren’t the friendliest... the foods always good. But this time it became a problem. I called to order food and the lady was talking to someone else while I was on the phone with her. Had to repeat myself 3 times. That I didn’t really care too much about but, ended up they made a extra order that I didn’t ask for and tried to get my husband to pay for it. They got a little attitude, debated with him and tried telling my husband that’s what I ordered. Maybe if they had listened better on the phone that could have been avoided. But trying to get the customer to pay for your mistake and then arguing with them about is not the right way to...

Used to drive a truck and went from Greensboro to Charlotte a lot. Made it a point to try to always stop here no matter what time of day I got back through I would skip lunch just to be hungry enough to stop. Fried chicken sandwich and cheeseburgers were my go to here and they were GREAT! It's been a few years now and it's only a 40 min trip from my house so I might just have to take a drive through the country from Burlington straight up 62 to revisit this little gem. Glad to see recent reviews confirming its still up and going...

I love this place with everything in me ..Hi I'm Amy I took over the shack little over a year ago ..I read alot of these comments hurt my heart ...but I promise u you will not ever feel unwanted in my place we treat all like family I look forward to meeting new faces and would LOVE for all who has had a bad Experience at The Shack please give me a chance ..im here fir you !!!!.I have also added lots to menu ...don't forget to check out Queen bee's creations, 20 oz Tumblr cups.and kids cuos Put any print you would like on them... ...